Lake Therapy Farnham - Physiotherapy & Sports Therapy Clinic Reviews Summary

Effectiveness of Treatments

Pros:

• "I can highly recommend Lake Therapy they are very professional and listen to your needs."
• "Having not been able to raise my arm above shoulder height I can now do 2kg above my head many times."
• "I competed a couple weeks ago at my first major competition since injury and took away second place in ballroom and third place in Latin thanks to Mikey."
• "Over the next few months I was having more good days than bad and friends noticed I was moving more freely."
• "I can say this with real confidence as I am now back to walking my dog twice a day at a good pace."
• "I sometimes have to remind myself that certain things would have been agonizing before as now I am used to not being in pain!"
• "After a few sessions my shoulder felt brand new."
• "After seeing many different therapists. Lake Therapy have transformed my back and life."

Cons:

• "This is in my opinion, not a Physiotherapy practice, the focus is on hard selling, revenue and profit generation."
• "Treatment was good. However, I was given hard sell of signing up for 20 sessions."
• "DO NOT TAKE YOUR CHILDREN HERE!!!! I went there thinking my daughter had something seriously wrong with her foot and what need physio."

Staff Professionalism and Knowledge

Pros:

• "Jack is incredibly knowledgable, thorough and approachable."
• "For nearly 5 months I have been seeing Jack Bowden and he has worked wonders with my shoulder."
• "The first thing I noticed on my first visit was how friendly and welcoming the reception staff were."
• "I recently had treatment with Nipun at Lake Therapy and he was absolutely brilliant! Really knew his stuff."
• "All the physios at Lake are passionate, caring and experienced to help you get through your issues."
• "Jack and the Lake Therapy team are professional, friendly and clearly committed to helping their patients."
• "Kat made an immediate positive impact to the injury and the movement I could achieve which has avoided the need for surgery."
• "The staff here are amazing and always friendly. My back is no longer giving me grief while I am at work or when I am out walking my dog."

Cons:

• "These sessions are then delivered by junior Physios or to my surprise, sports therapists! These individuals are in need of supervision."
• "Staff seem to be very young and would say not able to judge how older people like to be treated."
• "DO NOT TAKE YOUR CHILDREN HERE!!!! I felt they used my emotion to to make money knowing I wanted the best for my daughter."

Facility and Environment

Pros:

• "Everything was always explained well to me and exercises were added incrementally alongside treatment."
• "The first thing I noticed on my first visit was how friendly and welcoming the reception staff were."
• "The coffee they offer you is also one of the nicest I’ve ever tasted."
• "Highly recommend for their professionalism, individual care, welcoming and caring staff and a fun place too!"
• "I came across an ad for Lake Therapy on Facebook with a special offer."
• "Like many I now work from home and encountered work stress with not enough breaks at my desk - Kat has alleviated my neck and jaw the release was immediate."
• "The premises are lovely with easy free parking."
• "Nice location, lovely staff."

Cons:

• "Bit tricky to find if not familiar with the area."
• "Poor Eva asks me if I would like, Tea, Coffee, Water, Chocolates every time I go, but I always say no."
• "The place has a very warm and family feel."

Cost and Payment Options

Pros:

• "There was an option to pay as you go for the treatments or to pay in advance for a block booking at a reduced price."
• "I would highly recommend coming for a consultation and buying a package."
• "Excellent service - I've been going to Kat Lake for various sports issues, all physios are Excellent!"
• "The treatment I have received has been better than I could have imagined."

Cons:

• "Treatment was good. However, I was given hard sell of signing up for 20 sessions."
• "This is in my opinion, not a Physiotherapy practice, the focus is on hard selling, revenue and profit generation."
• "They are looking to foster dependency/ an annuity income, it seems."