"Tony provides a professional and friendly approach to the sessions."
"The entire experience is professional and would not hesitate to recommend them best practice I have ever used."
"Both very professional, friendly and qualified."
"Their knowledge is immense and the support they provided before, during and after his multiple back operations over the past few years has been nothing short of remarkable."
"Always takes the time to understand what’s really going on with you and your specific situation so you can get the most out of your rehab."
"The diagnostics were expertly made and the course of treatment I received was always effective, professional and friendly."
"All staff are very professional and I can't fault them in any way."
Cons:
"Really disappointing experience with Bristol Physio, had 5 sessions for a broken elbow with 3 separate physio's."
"A bad experience all round and truly disappointing as they had been recommended."
Customer Service
Pros:
"Reception were always helpful and pleasant to deal with whether booking appointments by phone or signing in."
"Thanks to reception staff that were so helpful when I was enquiring."
"The transition between physios is seamless which is great news if you need an appointment at short notice."
"Receptionists are good, you can have a chat while you wait and appointments are easy to book!"
"Service from all the staff was also friendly and welcoming, I caught a really nice workplace vibe while sitting in the waiting area which spoke volumes."
"The receptionists were always very pleasant to deal with and extremely helpful and efficient."
"Fantastic service. I was able to get an appointment in good time."
Cons:
"I found the lady I saw was quite abrupt and personal about my body."
Value and Affordability
Pros:
"Excellent value and delivered the results I wanted."
"They charge a very reasonable fee for their efforts and the treatment time given is more than enough."
"The cost was also a bit of a relief, I've never gone private for anything before and was expecting it to cost a fortune, but I only had to attend once every few weeks, which spreads the cost out so it's much more manageable."
"I live in London and go to university in Bristol and the price difference is amazing."
"Relatively not a bad price too, if you need it, don’t hesitate"
"Well worth the money."
"I could see Emma twice as much as my physio in London and still have some spare change left over."
Cons:
"They can't work miracles and I need to remember that at times but within the normal powers of a physio they're highly recommended."
Effectiveness of Treatment
Pros:
"Within two weeks, Siofra got it feeling the best it had in months."
"He provided me with lots of glute warm up exercises and this has totally taken my shoulder pain away."
"Tony has hugely helped me with my tendinitis in my shoulder."
"After about four weeks of doing these exercises there is a noticeable improvement and I have been able to start running again."
"With each appointment my shoulder improved and I’d say I’m pretty much back to doing full body weight and weighted workouts."
"The exercise programme and regular checks and adjustments throughout my treatment have contributed greatly to my progress and improvement in my general wellbeing over the last couple of years."
"Within a couple of treatments my shoulder was practically pain free and I had more range of movement than I had for years."
Cons:
"Although covid19 slightly cut short my programme, the treatment I’d received had greatly improved my shoulder and in a much shorter time scale than might have been expected."
Knowledge and Skill
Pros:
"Katherine has a complete understanding of all things muscular/skeletal and did a really good job of alleviating the problem areas through massage / stretching."
"Gemma was very knowledgable and explained treatment very clearly."
"Tony is currently helping me address persistent neck problems. He always gives great advice and invests time into well-structured appointments."
"She's extremely knowledgeable, friendly and efficient."
"Emma has been the lead physiotherapist for Old Bristolians RFC for a number of years now and her treatment, injury management, attention to detail and player needs, and overall approach to physiotherapy is second to none."
"He seriously knows his stuff."
"Tony really did sort out the route cause of the problem."
Cons:
"No cons mentioned related to knowledge and skill."