"A day ticket gives you access for the whole year and kids go free which is good value for money if you're in London for a prolonged period of time."
"Kids go free adults pay but tickets are valid for 1 year with unlimited visits!!"
"The cost of £21 is good as the ticket lasts a year and our child is completely free."
"£21 sounds expensive on the surface, but it does entitle free re-entry for 12 months."
"Admission ticket is needed but it covers you for a whole year and children can visit here for free."
"The tickets were very cheap, £21 for an annual pass and free for kids!"
"Price to go in is quite reasonable as it becomes an annual pass, so you can go back as many times as you like, in a year."
Cons:
"Can be busy and only criticism is a bit pricey."
"All tickets are sold as annual passes, and at £24 per adult, it’s certainly not cheap."
"Although i think 24£ for an adult entry ticket is a bit expensive for what it is."
"Meh, kind of expensive for what it is, more of a kids’ museum."
"The gift shop is very overpriced you can buy same things on ebay for half the price."
"Very poor value. As others have said, too many kids even during the weekdays."
"Expensive museum £24 for adults."
Accessibility
Pros:
"Very nice Museum close to Trafalgar Square."
"The museum is very accessible and there is even a lift, which was handy."
"Transport to get to the museum is also very good, you have the underground at Covent Garden and lots of local bus services."
"Everything was step free and accessible too."
"There are convenient and consistently styled toilets in the museum."
"The closest Underground stations to the Museum are Covent Garden (2 minutes walk away), Leicester Square (4 minutes), Holborn (5 minutes), Charing Cross (7 minutes) and Embankment (8 minutes)."
"Toilets On All Floors And Easy Access Through Lifts For The Disabled."
Cons:
"However there is only 1 unisex toilet which has a broken baby change table."
"Unfortunately only one of the two small lifts was working, so we had a bit of a wait."
"It was really difficult to get parking, so public transport is probably easier and cheaper, if possible."
"The only downside is there is no single-entry ticket and the annual pass is 24 pounds which is a bit pricey for a traveler like me."
"It's a pity that there was no exhibitions on, the previous one had closed and the next one hadn't started yet."
"The only negative was that it took almost half an hour to get served 2 hot drinks in the cafe."
"Loads of hand sanitiser stations with NO HAND SANITISER INSIDE."
Family Friendliness
Pros:
"There is a little something for everyone in this museum and it has a lot of charm."
"Lots of interactive games & transport."
"There’s plenty for kids to look at and engage with, but as a result, as an adult I found it a little lacking."
"Great activities for kids under 7 to do."
"The hands-on exhibits and the train simulator were absolute favorites, providing an engaging and interactive experience."
"Family friendly museum, loads to do for kids - there is a play area, even a small soft play corner for babies."
"A family friendly museum that will entertain and occupy little ones for hours."
Cons:
"For some reason, many visitors think it’s a good idea to bring very young kids to what is supposed to be a museum."
"The main issue is that the museum is completely overrun by young children... It is more of a play park than a museum."
"However, avoid it like the plague during weekends and summer holidays because it's more like a creche than a museum at times."
"As a couple on our own it was very disappointing that the place seemed to be used as a children's playground."
"Why do parents take babies and toddlers to such places. They are too young to appreciate or enjoy it."
"Also for some reason this place seems to act as a day care centre."
"Thought we bought tickets to a nice museum but we actually payed to go walk around a playground."
Exhibits and Activities
Pros:
"A very cool and cute museum slap-bang in Covent Garden."
"The recent ongoing exhibition is about London tube in WW2 and is quite educational."
"An iteractive museum with lots of information for the kids and adults."
"They display the very best of a set of extraordinary collection, looking at the past, present, and future of London and its transport system."
"The museum offers interesting activities which will help them to gain insightful knowledge of the different transportation in a very fun way!"
"Lots of information is available for all the displays at the Museum & there were plenty of interactive displays to keep the kids busy."
"A great couple of hours spent there."
Cons:
"I've been to transportation museums in many cities but this one felt less interesting."
"It was interesting with plenty to see and my son enjoyed himself to a point but then got bored as he said it was all the same sort of thing."
"I was expecting a lot more then what I got."
"The museum was great, don't get me wrong, it was only a lot smaller than expected."
"But for the price (£24 per adult), I expect a bit more advanced, and a few more interactive displays."
"Some of the interactive exhibits unfortunately were not working at the time as well."
"Quite of few of the interactive exhibits were out of order."
Facilities and Services
Pros:
"Food is available inside & clean toilets as well. Very friendly staff & all the areas were kept clean & tidy."
"Food was nice, place was clean, staff were lovely and very helpful."
"Also, the museum shop is fantastic! Plenty of London transport related things to purchase."
"Lovely cafe upstairs."
"Nice gift shop with a wide selection at typical London gift shop prices."
"The facilities are really clean, they also have a free to use cloakroom."
"Friendly And Helpful Staff."
Cons:
"The negative is the cost of food, well the cost of a can of coke was £2+ so we didn't bother."
"Canteen meals were basic and super expensive."
"The service in the cafe was disappointing; there seemed to be plenty of staff, but there were clearly some training or organisational issues."
"The gift shop is very overpriced you can buy same things on ebay for half the price."
"The toilets near to the number 11 bus and baby changing facilities there need more regular cleaning. Awful. And need to smell better than they do."
"Also the cafe staff are rubbish they stopped doing food nearly an hour before the stated time, on a busy weekend."
"Not fantastically maintained, some of the hole-punch machines don’t work."
Overall Experience
Pros:
"A truly excellent museum."
"Very well set up."
"A fabulous collection that covers over 200 years of public transport in London."
"An informative and enjoyable museum full of London’s rich history of transportation."
"Great place to bring the kids and learn a bit about how this incredible transportation world began in the UK."
"Really interesting and nicely laid out museum that details much of London's transportation history from steam to electric."
"The London Transport Museum is a great place to learn about the history of London's public transport system."