The Stags Head Reviews Summary

Food Quality

Pros:

• "The Black Pudding & Bacon Stack was absolutely delicious."
• "The homemade Lasagne... held together wonderfully, with a perfect ratio of pasta to mince to sauce."
• "The Sticky Toffee Pudding with warm custard. It was heavenly."
• "Food is first class, Sunday Roast generous portion."
• "Each course was beyond perfect."
• "The food was absolutely delicious, the service was very efficient."
• "The food was amazing staff was every very friendly and helpful even made a dessert to my specification."
• "Food absolutely lovely. Fish and chips mushy peas tartar sauce couldn't fault it."

Cons:

• "Goosnargh Duck was sadly rather grey, dry and overcooked."
• "The creamed cabbage side was over salted."
• "The sticky toffee pudding was unfortunately a little burnt on top and dry."
• "My wife's burger was undercooked as it was still red in the middle."
• "Haddock was dry on the ends, poached egg was 'old', not runny, bacon was mega overdone!"
• "The food was very average, and our favourite cheese pie was no longer on the menu."
• "Food looked fab, but let down on how long it'd been cooked."
• "The food was nice, but not worth the price, service was poor."

Service and Staff

Pros:

• "Niamh went out of her way to make our meal just as we liked it."
• "The service was friendly, swift and polite."
• "Staff were friendly, helpful and attentive."
• "The loveliest lady Sue served us and she could not do enough for us."
• "We were brilliantly looked after by Hannah and her colleagues."
• "The staff were very friendly and informative and couldn't do enough for you!!"
• "Staff very attentive warm and welcoming."
• "Friendly, welcoming and attentive staff who saw to our every need."

Cons:

• "An issue is inexperienced staff should have brought this matter to the attention of the manager."
• "Staff were NOT empathetic at all."
• "Full of young people who have no or little interpersonal skills."
• "The staff are either under trained or don’t care."
• "Service was good when we got it but it took a long time."
• "Waited for an unacceptably long time seeing other customers who had arrived after us being served."
• "The staff are either under trained or don’t care."
• "They apologise so much and knocked the starters off the menu without us asking."

Ambiance and Environment

Pros:

• "Fantastic play area. We could sit back after our meal and relax."
• "The Stags Head is bursting with character."
• "A fabulous place to eat and drink, lovely staff the food is amazing, they have a real fire."
• "The pub is traditional county style, it's very clean."
• "Very nice pub food, we didn't have a full meal but a selection of starters, all very tasty."
• "Great pub looks very nice inside and warm especially on the cold nights."
• "Really Lovely place, warm welcome, great menu great service the food was really good."
• "A really enjoyable lunch in pleasant surroundings."

Cons:

• "We were served very efficiently and they were very personable. Eating whilst flies are buzzing around you is disgusting."
• "The pub was somewhat run down inside."
• "Pub not very clean and was disgusted to see dogs sitting on chairs being fed by owners."
• "Got two courses and they were horrible, pate had lump in taste was not nice left a after taste."
• "The pub itself is lovely. The food was the let down."
• "An absolute country gem!! Love, love love this place!!"
• "The atmosphere is lovely. The staff are patient and courteous."
• "The atmosphere both inside and out was amiable and laid back."