Jon Hala Salon Reviews Summary

Salon Atmosphere

Pros:

• "The salon has a lovely atmosphere where you can truly be yourself while enjoying the experience."
• "The ambiance is relaxing but vibey and the staff were friendly and professional."
• "Jon Hala Salon was a lovely salon (clean and bright space)."
• "Jon Hala Salon has become my 2nd home."
• "Beautiful salon, very friendly staff, brilliant hair cuts and the team always go the extra mile to give you the best experience."

Cons:

• "Worst salon experience of my life. Bad management and unprofessional stylists."
• "The fire alarm went off in the middle of my appointment."
• "Standards have dropped since my last visit, it’s not as clean as it used to be."
• "One day, the fire alarm went off and it seemed like no one knew what to do."

Customer Service

Pros:

• "Everyone is so professional, warm and welcoming."
• "The whole experience was great from start to finish, communication was brilliant."
• "All the staff are really friendly and helpful, such a nice experience with Han."
• "There’s absolutely no need to second guess whether you should go to Jon Hala Salon - just make an appointment, you’ll be in good hands!"
• "The salon itself is modern, clean, and has a very upbeat & comfortable atmosphere."
• "I treated my wife to a hair cut with Jon Hala himself at Jon Hala Canary Wharf salon, my wife had a great experience with great customer service."

Cons:

• "When I expressed my frustration to John Hala he was very rude."
• "The receptionist however (I don't know her name) seems to always be annoyed by something."
• "What could’ve been done in 3-4 hrs took 6! And a majority of it was spent sitting around waiting for him to do my hair."

Professionalism and Skill

Pros:

• "Han managed to fix it in just one visit."
• "Han is incredibly professional and knows exactly what he is doing."
• "He didn't take short cuts and paid attention to every single detail."
• "Five stars for Kim as a stylist. She is the best when it comes to hairstyles and haircuts for long and extra long hair."
• "Balayage master Han really understand what he is doing with Asian hair especially."
• "Jon Hala is the BEST! Jon cuts my hair BEAUTIFULLY and I would never go anywhere else to get my hair done."
• "This was my first visit to Jon Hala Canary Wharf. I am always nervous about trying a new hairdresser but Meltem listened to what I wanted."
• "I have been going to Senior Stylist and Colour Specialist Koko for 5+ years and she has always done an unbelievable job."

Cons:

• "Han lacks the necessary skills and honesty for satisfactory hair services."
• "I used this salon - specifically Han Ozmen to do my hair as I was overdue my balayage...I left at 4pm!"
• "Konstantinos ruined my wife’s hair."
• "The hair itself is fine and he did an ok job however waiting around in a salon for 6 hrs for something which could’ve been done in the half the time really wasn’t on."

Personalized Experience

Pros:

• "Han takes the time to explain every step in detail so you are aware of what is happening to your hair."
• "Jon took his time to put me at ease & explain what needed to be done with great attention to detail."
• "Also offered me some really useful advice regarding hair care at home."
• "Jon took the time to do proper advising and come up with a long term plan for how to get the best out of my hair."

Cons:

• "After she washed my hair, I was shocked by the result... I don't have time for you."
• "The only advice I got was not to listen to bad reviews."
• "Also he applied treatment to my hair which I didn't really need and wasn't asked if I wanted."

Value for Money

Pros:

• "Prices are reasonable considering the location and the service provided."
• "My hair has never been healthier and the color lasts so long, it’s worth every penny."
• "I would recommend Koko at Jon Hala for anyone looking for high quality at a decent price point."

Cons:

• "The prices are insane for the kind of service they provide."
• "Overpriced for what it is, I expected more for what I paid."
• "I had to pay extra for the toner which I was not made aware of when booking."
• "You can get the same if not better service at other salons for a fraction of the price."