Nando's Barking Reviews Summary

Service

Pros:

• "There was this young and very polite member of staff who gave us 5 star treatment."
• "Staff here are funny and friendly, food always good."
• "The staff were really friendly and went above and beyond for my daughter who has celiac disease to make sure she was safe."
• "Abu and Silvia were incredible at the Barking Nando’s. They went above and beyond to make our experience very special."
• "The waiter Abu was incredible, me and my partner go to Nandos frequently and it’s always been a robotic and very impersonal experience, Abu made us laugh and made the experience at this location fun and personal."
• "Always an amazing experience here. Staff is very friendly and made sure our side orders were correct and checked on to make sure food is to our specification."
• "Love this place! The staff here are absolutely fantastic professional and always smiling no matter how hot it is or how crazy busy it is."

Cons:

• "One of the worst nandos restaurants I've been to. Staff was miserable."
• "This branch in particular had dirty cutlery, plates and pesky little flies."
• "However, when paying for the food simona took my payment, refused to accept my order initially and then proceed ahead to be very rude to me."
• "The biggest drawback is that there is no parking near the store, its located on the high street and within a controlled parking zone."
• "Absolutely dissatisfied once I been there with my family one lady was there so rude."
• "The staff seem were too busy doing other tasks and not really serving or providing customer service."
• "There is staff member there, her name is Elena, she normally wears a PINK shirt. She is the rudest waitress we have EVER come across."

Food Quality

Pros:

• "If you like Nandos, this is a great branch, good service."
• "The food is good the majority of the time but sometimes the chicken is dry and the rainbow slaw tastes a little weird."
• "Food was outstanding once again. The chicken was nicely done and all the sauces were available."
• "The food was amazing."
• "Food quality is always good and if any concerns, staff always ready to make it correct at once!"
• "All items are freshly made - tasty delicious."
• "Delicious chicken, nice seasoning!"

Cons:

• "Quinoa salad was more like iceberg salad with a lot of dressing and a sprinkling of quinoa 2 sundries tomatoes and some cubed cheese."
• "Chicken portion was okay but there was hardly a drop of marinade on it."
• "We ordered 3 meals and all of us were disappointed. The chicken burgers hardly were marinated the quality of the burgers were below standards."
• "The chicken were very dry, and the wings were very salty!"
• "Food was cremated."
• "Horrible experience.chips were overcooked and the chicken was stone cold."
• "The chicken was a bit dry."

Ambiance & Cleanliness

Pros:

• "Clean and busy chicken restaurant right outside the Barking train station."
• "The interior design is nice, it's also spacious and perfect for a large group of family and friends."
• "It is very spacious inside and also it is very quite and less busy compared to the nearest other nando's restaurant like Ilford and Stratford."
• "The atmosphere is lovely and most of the staff are friendly and pleasant."
• "Hand wash facility is very good."

Cons:

• "The toilets are dirty and smelly."
• "While we were eating a beggar came into the restaurant and was not removed by staff even after the customer were verbally abused."
• "The environment of the branch wasn't up to my personal eating standards with sticky tables."
• "The noisy atmosphere and very cold air conditioning made for an uncomfortable dining experience."
• "Garlic bread was a little dry."

Accessibility & Convenience

Pros:

• "Bisabled parking bays right in front of restaurant."
• "Also parking you can park up on most side roads after 5:30 PM or some roads 6:30 PM for free."
• "It's very close to the station which is convenient."
• "However if coming by public transport its virtually opposite Barking Station with 1 min walk."
• "Its quiet during weekday lunchtimes so convenient to pop in then."

Cons:

• "Standard Nandos but the Barking place is small compared to others in the locality, hence a wait often occurs during weekends or festivity periods."
• "No free parking before 9pm. Pay and display multi story car park nearby."
• "Even my 7 year old commented that it needs a bigger space, it can get a bit cramped when busy."
• "Actually saw on the door that the restaurant is open till 10:30 pm, but at 9:40 pm when we reached we were said they are closed for dine in."
• "Price wise probably a little expensive for what is chicken and chips in the this area."