wagamama canterbury Reviews Summary

Service

Pros:

• "The staff were super helpful, the waiter Jack was very nice, he sorted everything out."
• "Service is great, fast and friendly I definitely recommend."
• "Staff is very friendly and attentive."
• "Really friendly and helpful staff, food came quickly and tasted great."
• "Staff excellent as always."
• "Always friendly, helpful staff."
• "Staff were very friendly and attentive."

Cons:

• "It took a little while for the water to come and it was quite noisy."
• "It gets very loud here, so don't come for a quiet catch-up during lunch."
• "I asked to sit outside because of the nice weather and was completely forgotten about."
• "Popped in for very late lunch/early dinner - good food as usual with friendly service just gets a little frustrating having to flag down staff rather than them taking the initiative."
• "Waiter huffed with waiting for me to decide what I wanted."
• "The manager with the tattoos and blond hair was so so rude, slamming drinks on the table without a word or eye contact."
• "Service was poor. First guy was arrogant, second guy gave us his name (probably for a tip) the lady who brought the food was friendly."

Food Quality

Pros:

• "Jolly nice food it is too. Fresh & vibrant!"
• "Wagamama is always a great place to stop at if you want quickly served yet delicious Asian cuisine."
• "Food is consistent and tasty."
• "The food is great and prices reasonable."
• "One of the nicest Wagamamma's I've had. Food was on point, tasty, fresh and plentiful."
• "Wow, their new menu is very tasty."
• "The food is delicious for all types of taste buds."

Cons:

• "Seemed quite popular but I thought the food was disgusting would never go to a wagamama again not sure if it wasn't my taste of food or this particular restaurant."
• "Pretty expensive for food that does not taste very good."
• "Gyosa deep fried to a crisp and dry, duck inside was like a paste, better ones available near the bus station!"
• "Quite plain tasting food really- which surprised me."
• "Tonight it didn't look like the chicken was cooked, chicken was very pink and had a raw texture."
• "At sight the food looked great. Flavours weren't there. Huge fan of ramen but this wasn't it."
• "The food isn't really up to par. It tastes nothing like authentic Japanese food."

Atmosphere

Pros:

• "It’s a spacious place but still gets full in the evenings."
• "A nice relaxing atmosphere."
• "The facilities were also clean and generally the whole restaurant had a good atmosphere."
• "Always have the most amazing food here, service is top quality always friendly staff on hand to help out."
• "The food is good value for money, cooked well and never can fault the service or the atmosphere of the place."
• "An absolutely wonderful atmosphere."
• "Excellent food, friendly staff & a vibrant, chilled atmosphere. What more could you want!!"

Cons:

• "Good food but atmosphere is very clashy. They need some soft furnishings to absorb some of the banging and clattering from the kitchen and the noise of the guests."
• "The only issue i found it can get very noisy, some sound deadening is needed and would make a huge difference."
• "The place gets noisy and crowded fast plus you have to share your table. The Food is sub par."
• "Ear-shatteringly noisy."
• "Suddenly, the Canterbury branch has started playing loud music, which really adds to the already loud environment."
• "Despite it being extremely noisy during lunch and dinner rush."
• "Much like every Wagamama though can be too noisy but you expect that here."

Value for Money

Pros:

• "Flavours are good but you definitely pay for it. A few dishes and a drink will set you back £30 but at least you leave full."
• "The food is consistently good no matter which branch you might visit."
• "Good flavours and bowls are misleading filling!"
• "Always a delicious Asian fusion meal in quick time (if that's what you want) and at a sensible price."
• "Staff have been consistently polite and attentive and the cost for the portions and quality is value for money."
• "Food super tasty and arrived promptly."
• "The portion size was on point for the price paid, tasted fresh, very well presented and the server was lovely."

Cons:

• "Pretty expensive for food that does not taste very good."
• "I still feel wagamama is a bit pricey for what it is and the flavours are quite bland."
• "I'd say that the food here is a bit pricey, but overall I personally think that it's worth it xx."
• "I'd say that the food here is a bit pricey."
• "The price of £6.75 for 5 or 6 minute spare ribs was excessive over a£1 each that's daylight robbery in my opinion."
• "Expensive, but good food. Can be easy to forget how much you've spent."
• "Just felt like a very expensive unpleasant experience."

Dietary Accommodation

Pros:

• "The menu isn't extensive but as a celiac there were more options than normal."
• "They cater for our dietary requirements without making us feel odd."
• "And the manager was very helpful, also she put my son's allergies on the placemat so everyone could see."
• "Catered to all of our needs (allergies, gluten free, vegan) and were more than happy to help us with candles and a dessert to celebrate."
• "Menu options are customisable, there's plenty of options for dietary needs."
• "Best for gluten free, dairy free, nut free, etc. they got separate menus."
• "Catered to all of our needs (allergies, gluten free, vegan)."