Rüyam Turkish Restaurant Reviews Summary

Category: Turkish restaurant London

Address: 230 Commercial Rd, London, E1 2NB, United Kingdom

Phone: +442077809733

Rating: 4.1
based on 307 reviews.

Service

Pros:

  • "Delicious food and friendly and accommodating servers."
  • "Great atmosphere. Beautiful decoration and great service."
  • "Great taste, tender meat and excellent service."
  • "The staff was incredibly friendly and the food quality was awesome!"
  • "Service very friendly and efficient."
  • "Everyone was so accommodating and treated us very well."
  • "We Had Our Daughters 18th Birthday Party Here And It Was Amazing As The Staff Were Really Attentive."

Cons:

  • "Terrible attitude from the staff."
  • "The service was poorly and the staffs were not a friendly bunch."
  • "Food is ok but the waitress needs to be replaced."
  • "The service was a bit off and it took a while to get our bill."
  • "Service poor, forgot bread, cutlery missing brought food to our table and yet charged a 10% service charge."
  • "The waiters are very friendly and helpful there also."
  • "The waitress was very kind and attentive, suggested dishes We might want to try, and answered all of our questions."

Food Quality

Pros:

  • "Food quality is tasty and well cooked not over or mid."
  • "It was generous portions, the food tasted heavenly."
  • "The lamb and chicken are very tasty and cooked fresh."
  • "The food was excellent and up to standard."
  • "The food is lovely."
  • "The food is awesome. Can't fault it."
  • "The food is delicious, try the lentil soup and the lamb yogurt shish."

Cons:

  • "Falafel tasted like an instant product."
  • "The food is not worth the price."
  • "The food portion was average, the food came off the grill but the rice was cold!"
  • "The food arrived, looked bland, tasted bland, furthermore such small portion."
  • "Food is usually really nice but on my last order (takeaway) I found the food to lack in quality overall."
  • "The food portion can be increased, and the taste is okay.. nothing special."
  • "The food was shockingly bad. The portion of bulgur rice served was too small."

Value

Pros:

  • "There is the option of take away for a reduced price."
  • "Well worth a visit. Oh! and prices are very reasonable."
  • "Not too pricy either."
  • "Got x4 the £52 platter...came within minutes staff are extremely friendly great service... the food has never disappointed."
  • "Food came with the usual meat and rice in a box, bread, salad, sauces and an extra box of complimentary dessert, all for £12.50 which is reasonable considering prices now."
  • "On top of all this, they were very competitively priced compared to other Turkish restaurants."
  • "Great food and great value."

Cons:

  • "Such a disappointment, the decor looked the same as Efes, which this restaurant was called only 2 months ago. But the quality of food has gone down terribly. To make the matter worse, it's expensive."
  • "The food is not worth the price."
  • "Absolutely horrified with prices of food and beverages."
  • "Quite pricey and plates are quite small too."
  • "The food is expensive and tasteless."
  • "Since new owner took over absolute piss take....10 percent service charge without being told about it on an expensive 5 cube shish lunch menu."
  • "One hell of an over-hyped, over-priced restaurant."

Ambiance

Pros:

  • "Wow, what a nice surprise. A few feet away from the Holiday Inn in Whitechapel, we found this delightful Turkish restaurant."
  • "The deco is really nice.. Clean and good environment."
  • "Decoration is very nice and restaurant is very clean looking."
  • "Atmosphere is neutral, you make your own."
  • "The design of the restaurant is very nice and perturbs to the atmosphere."
  • "Seemed like a nice family orientated atmosphere with both privacy and openness."
  • "Great atmosphere and tasty food."

Cons:

  • "We thought we'd try the Brick Lane one to only find my hands stuck to the tables as they haven't being cleaned properly in months."
  • "It's not a romantic place at all."
  • "Indoors have spacious seating area but tables always feel sticky and not properly cleaned."
  • "The area we were seated which was near the place they make their bread I could feel cold air hitting me which was unpleasant."
  • "Atmosphere also could be improved for the prices charged."
  • "Its very cramped during busy periods."
  • "The toilets stunk and were unclean."

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