"The staff were exceptional, a true credit to Woodman Inn."
"All the staff are wonderful, so friendly, helpful and flexible."
"The staff were friendly, helpful and prompt."
"Every single employee we encountered was lovely and couldn't do enough to help and accommodate us."
"Staff helpful and polite."
"Staff at the Woodman were friendly and extremely helpful."
"Everyone of the staff members were extremely helpful, cheerful and polite."
Cons:
"2 bar staff took ages to serve 1 customer, no urgency and seemed very inexperienced."
"The bar staff didn't know the difference between whisky and Southern Comfort."
"The service however, needed some work."
"Just pretty shocking service."
"However organisation of staff could be better."
"Service was poor. Abrupt wee bar man. Slow to come to the bar to serve me."
"Sorry, but we came for a conference last week. 10 of us sat around our table with coats on. It was extremely cold. A smile, please and thank you from staff was not given!!"
Accommodation and Facilities
Pros:
"Rooms have been refurbished to an excellent standard which made for a very comfortable stay."
"White company products in bathroom, good selection of tea, coffee, biscuits and water in the room, very comfy bed."
"The rooms are a good size and guests are made to feel extremely welcome."
"Our room was incredible. It was fantastic for the price we paid."
"The room was spacious, spotlessly clean and the bed very comfortable."
"The rooms were lovely, modern and clean."
"The room was clean, beautifully decorated, spacious and felt very homely."
Cons:
"Zero privacy, very noisy room... left feeling unrefreshed and frustrated."
"We stayed overnight recently but unfortunately we were given one of the rooms which had not been refurbished. It really was quite disgusting !!"
"The rooms need a good clean and checking by management."
"Unfortunately our room was on the ground floor and the people in the room above had very creaky floor boards that kept us awake on and off through the night."
"Rooms OK, not great and definitely not 4 star."
"Very nice rooms furnished to a high standard, but they scrimp on small things."
"The toilets are outside and it's a short walk from the marquee."
Food and Dining
Pros:
"The food was an absolute delight and the atmosphere was wonderful."
"The food is amazing, and for those like me with a sweet tooth the desserts are amazing, especially the assiette of desserts. The service was top notch too."
"The food was fantastic and we both opted for the pork belly main which was delightful."
"Food on the night first class, and breakfast first class."
"The food was absolutely stunning and well worth the price."
"The food and service was excellent."
"The food was divine."
Cons:
"Breakfast however was a bit of let down. The eggs were cold and my partners pancakes were soggy."
"Food very expensive, portions small."
"The 1/2 miso glazed aubergine was undercooked."
"Went for lunch recently with the family on a weekend, food was ok, issues throughout with the food... The fish and chips on our table was super overcooked."
"The 'buffet' consisted of a few sandwiches that had clearly been made in advance as the bread had gone hard in places."
"Unfortunately the food is decidedly average."
"My Korean chicken burger was a bit harshly spiced and quite dry."