Address: Charity Cres, Evesham, WR11 2UT, United Kingdom
Phone: +441386422535
Rating: 3.8
based on 181 reviews.
Family and Kid-Friendliness
Pros:
"Lovely family pub restaurant, excellent value food and fantastic portions."
"There was lots of families here for a perfect meeting place."
"After driving past this pub for many years, we decided to try it out when we had young children with us. What a fantastic place."
"The kids room is well run."
"The kids always have so much fun."
"Visited the whacky warehouse, the child's play area was quiet which was awesome and the kids had a fantastic time."
"Great family friendly pub with lots of space."
"Great fun for the kids, the soft play is great fun and for £5 per child quite good value too."
Cons:
"Unfortunately, kids can't go and play without adult supervision, which wasn't practical as it meant someone missing out during the meal."
"The height restrictions should be reconsidered or at least the age. My 9-year-old was not allowed to play on the soft play with his younger brother because he was too tall."
"Be a okay place if there wasn't a predator working upon the staff, commenting on under age girls pics via Instagram."
"Used the soft play today with my 1 year old and 6 year old. After being in there for over an hour I was told by the manager I wasn't allowed in the soft play with my one year old as no adults are allowed on a Saturday."
"Won't be rushing back to be honest. Sticky table and menus with dried and sticky food on them, certainly had not been cleaned to be covid friendly between customers."
"Absolutely disgusting food, with shocking service to go with it. My wife had to take my daughter to be changed and had changed her stood up because she didn't want to lay my little one on the surface as it was filthy."
"Food was just about ok. Was served drinks at bar by a man not in uniform, was told it was the manager? He was totally ignorant and if he was manager then he seriously wants to tidy himself up as ive worked on building sites with blokes dressed as well as he was!!!"
Food Quality and Variety
Pros:
"The food was fresh, generous, and tasty."
"Very good steak, nice, tender and full of flavour with the cheese on top. The salad fresh and well seasoned."
"Normally have breakfast which is faultless, but went later and had a steak, sent 1 back as I couldn't chew it, had to sent second one back as I couldn't even cut it! Had a breakfast instead, perfect."
"The food all round was ok. The slices of white bread were dry. My meat pie had very thick pastry and little meat. But my daughter's steak was nice."
"The food we received was lovely, very well cooked and as with green king, cannot complain about the price."
"Food looked really good, fries wasn’t all that fresh, the sizzler plate I had was not sizzling as it should, and the sizzler plate was COVERED!! with burnt food not very clean."
"Food was far better than expected. HUGE portions & piping hot."
"Lovely food at a really good price, a meal for a family of 4 with drinks and a few goodies came to £55 and the food was perfect, order on the app available, and the staff are all really polite and helpful too."
Cons:
"As its got busier the quality and portion of dishes are reducing."
"Harriet served us tonight and was fantastic. Better food is available elsewhere but value for money it’s hard to find a better place."
"You have different experience every time you visit. Sometimes the food is served frozen or cold Sometimes spot on."
"Large chain restaurant by "Hungry Horse". Part pub part restaurant. Family orientated with dish prices kept low. Food is ok as are the prices."
"The food was diabolical..microwaved runny curry ..chips tasted of stale fat ..everything was vile spoke to manager claiming the salad was done fresh when it was clearly pulled out of a bag ..overall exspirence. Never enter the place again manager is a blatant liar."
"Vile place, we visited as a small group returning from the Ragley Hall, the dining area is about as hygienic as a nightclub toilet."
"Food quality is great, and amazingly priced - especially for seniors. Staff are also great, they even warned us that our table might be a little close to other tables when they were extremely busy."
"To be honest I would even give it a 1 star. Ordered 3 kids meals (ok ) and 2 mixed grills with a side of cheesy garlic bread. Where do I start.... the garlic bread came out burnt with burnt cheese so sent it back for it to come out no even toasted at all."
Staff and Customer Service
Pros:
"We arrived unannounced as a party of 8 and they still kindly fitted us in!!"
"Yesterday was looking very busy, but I was glad to see that few of the staff members was making eye contact and offered a smile."
"Very impressed with the blonde young lady from bar that she knew every small detail on our drinks order."
"Always have a lovely experience here, the manager is clearly doing an amazing job as staff are always happy, food is always lovely, my 2 boys enjoy the food and the atmosphere is nice and relaxed."
"Called in mod morning for a breakfast. Lady that served us was lovely and welcoming. Breakfast was also nice."
"Good pub with tasty food. Order was cooking for 15 min, quick service. Polite and caring stuff, also nice music in every section."
"The staff and place were nice, but the food was average."
"Came here on a busy lunch with my partner. Friendly staff makes you feel welcome, very helpful. Food came to our table very fast considering how full the pub was. Food well presented and hot."
Cons:
"When you ordered food be careful with orders as untrained staff members got confused and as they were confused while taking the order so ultimately you have to pay full price for two dishes even though its on offer for 2."
"We visit the Wacky on a regular basis and absolutely love it in there. The kids always have so much fun. The staff are so lovely and engaging with the kids, especially Charley, Jess and Claire who my youngest adores!!"
"Really abhorrent attitude from the landlady/manager Diane. Extremely argumentative, especially when questioned."
"I mostly feel sorry for the staff who are clearly doing their best with such poor leadership."
"Honestly, get out of hospitality if you don't know how to conduct yourself, or at least don't take your frustrations out on your customers and staff when things don't go your way."
"Customer service 0 (zero). We went there to enjoy a nice meal, we ordered three meals, one of the meal was wrong. It was the staff members' faults."
"The food we received was lovely, very well cooked and as with green king, cannot complain about the price, staff were lovely and friendly, very helpful, until It came to little ones desert, that unfortunately after 40 minutes waiting and 4 different people spoken too, never appeared..."
"The staff blank customers waiting to be served until they have finished their conversion with another member of staff, and the conversion was not about work."