The Crown Reviews Summary

Food Quality

Pros:

• "The Sunday roast was great. Plentiful and fresh."
• "Food was great, really good kids menu with quality stuff for them (i.e. not just chips and beans)."
• "Food definitely improved since our last visit summer 2021."
• "The food was excellent too!"
• "Food wise we had fish and chips and salmon - both excellent."
• "Food was amazing ..fantastically presented ,hot and tasted amazing lovely and fresh and didn't have to wait long at all for either our main or dessert."
• "Just had one of the best pub lunches ever with my family."

Cons:

• "The service was awful, food was poor and I would not recommend or consider coming again."
• "Food was average at best."
• "Unfortunately the food is absolutely awful and definitely not cheap."
• "Although the staff seem friendly the food was incredibly bad, overpriced and missing half of the things on the menu."
• "The food was disgusting! The vegetables that came with our main meal were shriveled where they had clearly been reheated on numerous occasions."
• "The food was bad quality and not fresh."
• "The food was really quick and was absolutely delicious."

Service

Pros:

• "Wonderful atmosphere, lovely staff and delicious food."
• "Highly recommend it will be back next year."
• "Our waitress deserves special mention, she told us at the start that she was still training, we would never have guessed."
• "The manager looking after our food and drink orders outside was amazing."
• "The staff were polite and helpful, even locating my errant toddler as she rocketed off into the distance."
• "Fantastic, friendly service with a smile, good food and cold drinks."
• "Service by Kirsty was fantastic, friendly, helpful and kind to my cockerpoo!"

Cons:

• "Service wasn't good, I had to ask for a menu as nothing out on the tables."
• "When we arrived we ignored by the bar staff for at least 5 minutes whilst they stood around joking with each other."
• "The service wasn’t great we had to tell the waiters things they should be doing."
• "Service OK but unclear about what tables were service and what were not."
• "We ordered 4 beef roasts, all of the items on the plate were cold and hard."
• "The staff is insulting and racist; their attitude changes when they realize you are a foreigner."
• "The staff are friendly, but the service and attention to detail is poor."

Atmosphere & Location

Pros:

• "Beautiful venue location, spacious outdoor garden, quaint atmosphere."
• "Love the location."
• "Fabulous location for a drink after a dog walk by the river."
• "Nice pub near the river in Lee Valley."
• "Beautiful setting, much more spacious than it seems from the outside."
• "A lovely spot by the river."
• "Lovely pub beautiful setting by the canal."

Cons:

• "The outside area looked quite rough, with birds mess on the tables."
• "Only minor issue was it was chilly in there."
• "Dirty glasses and littered tables in the garden."
• "The batter on the fish was also soggy and floury/ uncooked."
• "Booked here for my birthday and although the pub setting is lovely and the staff are friendly... our food took over 1 hour to arrive."
• "Sadly, this pub is only OK. The expectation is disappointing."
• "The location is lovely(this we knew from prior visit pre covid)."