Revolution Durham Reviews Summary

Food Quality

Pros:

• "The food was fantastic."
• "Food was good, we had 3 plates of 'grazers', absolutely delicious."
• "Every bite was fresh and delicious."
• "Very impressed how I got fish, chips and peas for £2.99 on a deal. Lovely big fish and very tasty."
• "The food was really good- perfect if you just want something light."
• "The food was delicious and the portions plentiful!"
• "Food yummy and well presented."
• "Food was great too."

Cons:

• "Ordered two servings of Fish and Chips though when arrived it appeared only my father's order was right but my serving was wrong."
• "Chocolate brownie advertised with ice cream and strawberry. I got half a strawberry."
• "We waited 35 mins for the food, which I consider to be a slightly over average wait."
• "The falafel wasn't cooked properly and the pizza lacked the taste."
• "I got the Buffalo Chicken Burger. Suppose to be a breast, I think it was a chicken dipper."
• "When the food FINALLY came, it was a TINY potion and we were STARVING."
• "The bread was really raw."
• "Unfortunately a couple of mishaps when delivering our food and my burger(buffalo chicken) was dry."

Service and Staff

Pros:

• "Service was great."
• "Staff were welcoming, friendly and attentive."
• "Very helpful and giving us recommendations based on what we liked."
• "Amazing service for our bottomless brunch by Hannah! So quick with our drinks."
• "Fantastic customer service. Thank you Jessica! Asset to the business!"
• "One staff member was extremely helpful, especially with the deals on the app."
• "The male and female serving us were very attentive and didn’t have to flag them down for a drink."
• "I was there when summer deals is on.... Service was slow but staff was very friendly."

Cons:

• "The place seemed nice and modern but I personally was uncomfortable with customer hovering behind my chair smoking and making out."
• "Waited 30 minutes to place an order despite approaching the bar and trying to use the app."
• "We waited an hour for food. Service ok but one person not great."
• "Poor staff service. Only one cup was served with sugar and spoon."
• "Only worth staying for one as it takes longer to be served than what it dose to drink your drink! to run a busy bar you need up to speed staff."
• "Took well over an hour to get our food."
• "The service was appalling! Waited 15 minutes at the bar, to then be told to go to our pre-booked table and someone would take my order."
• "The 14 year old barman didn't know what a lager top was so he asked if it was a shandy."

Atmosphere and Location

Pros:

• "It is also right on the River and has the most beautiful views."
• "Was given a lovely table by the window so could enjoy a view of the river by night."
• "It is in a great location and just a generally lovely venue."
• "One of my favourite bars around and especially in Durham."
• "Revolution Durham is in a really easy to access place."
• "Great location and lovely ambience."
• "What a location! What a food!"
• "Lovely location by the river."

Cons:

• "The venue is on two floors, the bar on what we could call the ground floor is dark and cosy, looks great with plenty of drinks available, the restaurant is in a large glass conservatory which is boiling in the summer."
• "The place seemed nice and modern but I personally was uncomfortable with customer hovering behind my chair smoking and making out."
• "We went at lunchtime on a Sunday, we had to go and find someone to come and take our order even though it was pretty quiet."
• "Loud bar serving bar food (burgers, wraps etc.) with great views of the river if you are lucky enough to get a good seat."
• "Nice interior, staff friendly and nice riverside location....but the dirtiest toilets I have ever encountered in a bar, absolutely awful!"
• "However there is no entrance that isn’t down the stairs."
• "Nice looking bar but worsed service. Very under staffed."
• "A good place for young adults on a night out, banging tunes, cool decor with some funky lights, terrace upstairs is decent."

Value for Money

Pros:

• "Very impressed how I got fish, chips and peas for £2.99 on a deal. Lovely big fish and very tasty."
• "Lots of soft and alcoholic drinks available with a 2 for £10 offer on some lovely cocktails."
• "Amazing service for our bottomless brunch by Hannah! So quick with our drinks and remembered our order for next time!"
• "Came here for a hen do and did the cocktail masterclass with a three-course meal. The food was delicious and the portions plentiful!"
• "We booked out the upstairs. Food was good but a very poor selection of drinks available, just a couple of bottles lagers."
• "Payed £80 for bottomless brunch for my partners birthday (£10 added fee for the PS martinis and perfect serves) was definitely worth the upgrade."
• "Some of the cocktails we received weren’t made properly as they were missing garnish and shots that come with them, which isn’t the best when your paying that much for brunch."
• "Booked 29 girls on a hen doo, £25 per person for a cocktail masterclass inxincluding nibbles."

Cons:

• "Came in at half term with my 2 children. Ordered a meal that said it came with coleslaw. What was actually provided was basically a very small side salad."
• "A not so bottomless brunch!"
• "The Bottomless brunch isn't great value if you don't drink. The only cocktail available is a virgin Mary."
• "This is what puts me off going to these places £12.50 for a chicken dipper in a bun."
• "Pricey as hell! Lovely cocktails when happy hour is on."
• "Drinks were nice, was told by a lad to order on the app as itz easier when busy, waited 25 mkns still no drinks so I asked one of the staff she rudley told me."
• "Unfortunately a couple of mishaps when delivering our food and my burger(buffalo chicken) was dry."
• "No idea why the place is so popular, the drinks will bleed your wallet dry and the music is always so loud you struggle to make conversation with anyone without shouting directly into their ear."