Address: Hazelwood Ln, Chipstead, Coulsdon CR5 3QW, United Kingdom
Phone: +441737554455
Rating: 4.5
based on 138 reviews.
Food Quality
Pros:
"They have a varied selection of food and drinks, with some local ales on tap."
"Sunday roast meat was perfect."
"Best fish and chips i have had for a long time."
"The food is not cheap for the portion size, but what you lose in size you gain in quality."
"All the food was just perfect but this gesture made the dinner very special."
"Really good quality food."
"The food was great and reasonably priced."
Cons:
"Cauliflower cheese was cold like it came out of the fridge."
"The chips are not real potatoes and are hard."
"Roast beef could have been better - pinker as on menu, and less tough."
"The food did not warrant the cost and for Saturday night the restaurant was over half empty we now no why and the two bar men were clearly on something."
"I have had Fish cake and my daughter had a beef burger, both of these were below average."
"Forget the Haddock and chips because it isn't haddock."
"The roast dinner was poor quality. Awful catering potatoes served as roast potatoes."
Service
Pros:
"Good service too."
"The manager dealt with it perfectly and deflated my anger bubble."
"Very good staff and a quality pub."
"Excellent service from amazingly friendly and helpful staff."
"Great service, atmosphere and decor."
"The staff and services is spot on and have no complaints at all, very friendly and helpful."
"Staff were amazing especially Millie who was really friendly and helpful, she made our time at the pub a really good experience!"
Cons:
"We booked a table and our starters took 40 minutes."
"Had to ask for menu. Waited 30 mins for starters. Another one & half hours for mains."
"Service was very haphazard."
"First of all, you cannot speak to a human being when you 'phone."
"I think she needed closer supervision and direction."
"Had to wait over 1hr and a half for our main, unacceptable even on a sunday."
"The waitress was completely incompetent we had to ask twice for condiments."
Atmosphere
Pros:
"Nice beer garden."
"Pleasant and warm atmosphere in a local pub."
"My wife and I had a very enjoyable Saturday afternoon lunch here in August."