ELAF - Middle East & Turkish Cuisine Reviews Summary

Food Quality

Pros:

• "Food was freshly prepared."
• "Portion sizes were really good for the price."
• "Food is always cooked to perfection n tastes delicious."
• "Food was amazing, meat was succulent and it is presented beautifully."
• "The food is absolutely spot on, I really enjoyed the kobedas and the qabli qulau."
• "Everything was freshly made and served well."
• "Food tasted perfect, everything was cooked so well and the flavors were amazing."
• "Food was delicious and presented well."

Cons:

• "Kunafeh seemed undercooked and not-freshly made."
• "The main dishes, lamb chops, and chicken tikka, were surprisingly plain."
• "The first time despite having a sign which said cash only, they said they accepted card."
• "The lamb was a little too chewy for me."
• "Shawarma chicken was very hard and chewy."
• "The food was not all that, pretty bland flavours unfortunately."
• "The chicken tikka and lamb shish were tasteless, dry and overcooked."
• "The food wasn't good at all .. and it doesn't looks like real turkish and middle east food !!"

Customer Service

Pros:

• "Staff was polite."
• "Service is always good 👍."
• "Staff were very friendly."
• "Service was nice. Polite and friendly."
• "Owner is very kind and helpful, service is excellent."
• "Service was really good, the food was very tasty and fresh."
• "Very kind staff, and the food is always on point and delicious with no problems."
• "The owner Nadir and staff are extremely helpful and hospitable."

Cons:

• "Service wasn't great. The staff seemed uninterested."
• "The service was very slow took ages to take down our order and also bring the food out."
• "Waiting time did take long, and usual turkish restaurants they give some sides while you wait. But here nothing."
• "Waited for ages even though there were tables available."
• "We waited about an hour and a half to be seated."
• "The service from staff was bad. Not friendly don't smile."
• "Service was terrible, food was okay however, not much sauce variety and food didn’t have much flavour."
• "No respect at all waited for a table and was then given to someone before me, waited 45minutes."

Atmosphere and Decor

Pros:

• "The decor is very colourful great lightning very middle east."
• "The inside interior is done nicely with authentic Arabic lighting and artwork."
• "The atmosphere was again very enjoyable and relaxing."
• "The atmosphere was so great. Hats off to the whole team."
• "The decor and service was great."
• "Comfy seating and nice decor."
• "Decor was beautiful & lovely atmosphere."
• "Atmosphere was lovely, very warm welcome."

Cons:

• "The room was a little tiny so was not as comfortable."
• "Seating is quite cramped and cosy."
• "Overall seating isn't too bad, food is ok, reasonably priced."
• "Very cramped restaurant, tables r very close to each other making it hard to manoeuvre in and out."
• "Tables are too close to each other. Never again."
• "The tables were not cleaned after starters. Not suitable for large families."
• "Inside was cold and we instantly didn't feel relaxed."
• "The place is soo dirty !!! Restaurants most be always clean !"