The Mitre Reviews Summary

Category: Pub London

Address: 40 Holland Park Ave, London, W11 3QY, United Kingdom

Phone: +442077276332

Rating: 4.2
based on 197 reviews.

Food Quality

Pros:

  • "The food was delicious! First time I’ve been here."
  • "Their food is always really good, just as is the atmosphere."
  • "Good sized portions, superb quality food, lovely wine."
  • "The food was really good. Lots of flavours and crisp fresh ingredients."
  • "Food is delicious and good presentation, recommended dishes are pork starter and octopus main dish."
  • "Food was amazing, was there for a Sunday roast and it did not disappoint."
  • "Exquisite food! We tried the following: Roast beef, horseradish cream - 5/5 ⭐️."

Cons:

  • "The roast was below average, fish (fish and chips) were sat in oil on the plate."
  • "Overpriced for food that is at best mediocre."
  • "The food was also below average. The chicken was tasteless."
  • "The rice pudding was truly awful."
  • "Fish was smelly, clearly not fresh."
  • "Food was dismal, really greasy fish and chips."
  • "The vegan burger which was quite frankly very poor - no thought or love went into its creation - tasteless and dry."

Service

Pros:

  • "I was pleasantly surprised with the food and also an excellent customer service."
  • "Really great service, would recommend to my friends and family."
  • "Fantastic service from Samantha and the team."
  • "Service was fantastic, Laura and yoni on the bar were knowledgeable and approachable."
  • "Always a good vibe, love the food, service is great."
  • "A fantastic experience, exemplary staff, delicious food."
  • "Friendly and efficient staff delivering a professional service."

Cons:

  • "But although the staff is very polite and friendly, they really lack attention to their customers."
  • "The waiter apologised endlessly but was unable to do anything to improve the service."
  • "We waited a long time, 40+ minutes, to place our order."
  • "Service can be bad. Mix ups and long waits."
  • "The service was non existent!"
  • "Complete lack of customer service. Place was not full at all and quite a few waiters about but no acknowledgement of customers whatsoever."
  • "Table service is non existent. Staff don't know the menu, what's run out and what did they still have."

Atmosphere

Pros:

  • "It’s a bit more pricey than your average pub, but worth it."
  • "Atmosphere is warm and friendly."
  • "The vibe is casual cool."
  • "Cosy atmosphere, great seating and lighting."
  • "Nice atmosphere, good music on a sound level that you can have conversation at."
  • "A nice pub with a good atmosphere."
  • "The pub in general has such a nice relaxing atmosphere."

Cons:

  • "Sadly lacked any atmosphere."
  • "Pretty poor all round."
  • "No one was wearing mask (Hostess, waiters) they were also not maintaining social distancing."
  • "Sadly lacked any atmosphere."
  • "The ambience however has gone distinctly downhill."
  • "A real funk on the nose in the dining room."
  • "It seems it has turned into a bar where people just come to get drunk."

Value

Pros:

  • "What a Sunday I just can’t believe I’ve been eating in a different place today The Mitre in fact I come every Sunday but today has been the most amazing day ever complements on the service high complements on the food you guys’ve are the best."
  • "Great fish and chips. Really wanted to experience a pub meal while in London for a short while and this joint delivered the goods."
  • "The portions were decent and the chicken roast was delicious."
  • "The beef and pork was the best. And portion size was great."
  • "Food and drinks are very good. Sunday Roast TOP NOTCH!"
  • "Would definitely recommend this place to anyone!"
  • "Good fish and chips, Sunday roasts, sea bass."

Cons:

  • "Still not understanding the value equation on what essentially is a simple fast food meal, at a very different price point."
  • "Cocktails too expensive for the quality."
  • "Drinks cost about as much as you'd expect from a London gastropub (a lot), and the food cost on the high side."
  • "Beware deceptive business practice: This will cost £11, even though these items aren’t listed on the menu."
  • "I think they are a bit overpriced for the quality and service you get."
  • "Bottomless brunch was a bit over priced."
  • "All in all, a poor experience unfortunately at a pretty expensive price."

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