Fragomen LLP - Immigration Lawyers London Reviews Summary

Professional Expertise and Knowledge

Pros:

• "She was well-versed with the end-to-end process and was very friendly and professional."
• "Major thanks to Rhiannon and Lorin who supported my case - the support they gave was extremely attentive, thorough and timely."
• "They were also very cognizant of planning ahead in case things out of our control (ex: visa processing times) did not work out the way we wanted them to."
• "He was always available to answer questions and provide guidance, and I always felt like my case was a priority for him."
• "The advice I got from Alex Hood, Anisha Moosafeer and Aisha Shahid was unvaluable."
• "They were always available to help and assist me throughout the entire process, which made my experience as stress-free as possible."
• "They were able to provide clear and concise guidance."
• "Their communication during the whole process was flawless."

Cons:

• "My young daughter of 4 years old became very ill due to being separated from her mother and has since passed."
• "I prepared all the documents myself and provided to Fragomen, after a month long waiting the application draft is finally being prepared and I had to check myself where significant ERRORS were identified by my limited knowledge about application;"
• "Moreover, my other friend who uses another immigration law firm has got his visa sorted within a month's turnaround time whilst Fragomen has taken more than 3 months and still with no clear sight of when I can expect my visa."
• "They simply wasted my one month of time."
• "Absolutely terrible $7000 to fill out forms I could have done myself no extra help or preparation."
• "Fragomen is really bad legal company to provide services to corporate clients, Do not prefer unless it is necessary...Though we chase them regularly they takes literally weeks to draft simple application which is completely waste of time."
• "Lawyer was unapproachable and rude and refused to answer a simple question, as she very abruptly said that I was not a client and had a meeting to go to."

Customer Service and Responsiveness

Pros:

• "I was particularly impressed with the team's attention to detail and their ability to navigate the complex process of visa application."
• "The team stayed after working hours to help me which meant the traveller was able to go with no issues whatsoever the next morning."
• "I worked with Asfandyar Sheikh for my work pass and I have been amazed at how professionally the case was handled!"
• "Supportive team throughout a lengthy process - but hopefully a positive outcome at the end."
• "I was very fortunate to meet [at the City Hall event "London is open" on 31 January 2020] and to have been assisted by Mr. Russell Hodges, Associate Solicitor at Fragomen LLP London."
• "I had a super positive experience working with Asfandyar Sheikh and Manisja Arabi through out the entire process."
• "My experience with Fragomen was extremely positive. I received all the support I needed from Mr Charlie Selfridge, Asfandyar Sheikh and Karim Tayyaba who simply managed the entire process with great professionalism."
• "My experience with Fragomen was extremely positive. I received all the support I needed from Ms. Tayyaba Karim who simply managed the entire process with great professionalism."

Cons:

• "Lawyer was unapproachable and rude and refused to answer a simple question, as she very abruptly said that I was not a client and had a meeting to go to."
• "Unbelievable unprofessional services: - I prepared all the documents myself and provided to Fragomen, after a month long waiting the application draft is finally being prepared and I had to check myself where significant ERRORS were identified by my limited knowledge about application;"
• "They simply wasted my one month of time."
• "Don't know about others who have written reviews here, I had a very good experience and received a good service for the third time. I should mention the lawyer worked with and provided the great service : Thomas Mayhew"
• "Fragomen is really bad legal company to provide services to corporate clients, Do not prefer unless it is necessary...Though we chase them regularly they takes literally weeks to draft simple application which is completely waste of time."