Bridgfords Sales and Letting Agents Stockport Reviews Summary

Customer Service

Pros:

• "Sophie at the branch who helped deal with our solicitors and additional queries, she was polite, friendly and best of all very efficient."
• "I can't thank the Team at Bridgfords, Stockport enough for the assistance they provided."
• "Hayley was one of the main reasons that we decided to take the house; even though we love the house, it was your agent who provided us with the confidence and belief in choosing a Bridgfords property."
• "Excellent service from Christopher. He found the perfect tenants for my property and would strongly recommend them."
• "Thanks to Sophie and the team for pushing through the sale of my property. Always on hand to answer any questions."
• "The service we had from them was excellent both at the start, during and post sale."
• "I was kept well informed at every stage."

Cons:

• "So, they did not have the courtesy to ring to tell us we were unsuitable for the landlord."
• "after viewing a re-possessed property in Davenport and putting in an offer we were constantly bombarded with phone calls asking us to up our offer."
• "Unfortunately we were stuck with a solicitor who was not very pro-active which caused some delays in our purchase."
• "The one criticism I have is that the property was initially marketed at too high a price."
• "We was let down by many times by all solicitors from all parties involved."
• "Also they were trying to convince me to buy every house I saw even knowing that's not what I was looking for instead of matching my criteria."
• "Worst customer service I have ever experienced."

Communication

Pros:

• "The lady that was helping us Hollie was absolutely amazing. I couldn’t believe how fast her response was to any of my questions."
• "Great communication via phone and email, I’ve been kept up to speed at every step of the way."
• "Key to the transaction was good solid communication and Angela was absolutely amazing every step of the way."
• "Sophie Reti is a brilliant agent and so helpful. She communicated so well with us all the way through the sales process."
• "Their communication and interpersonal skills have been amazing."
• "She has been constantly assessable by telephone and has always kept myself and my husband informed."
• "The whole team at Stockport have been excellent throughout, very professional, keeping me up to date and always available when I called."

Cons:

• "We applied for a house over 3 weeks ago and kept getting told empty promises and it was always us chasing, never the other way around."
• "When they were meeting me for viewings they were only looking professional but the attitude was not right."

Professionalism

Pros:

• "Bridgefords have been outstanding with their service, Angela Tombleson in particular, she is so professional and well versed with properties, she made it so easy for me to sell my home."
• "I work in property and have dealt with the team at Bridgfords a number of times over the last 18 months - they are always professional, helpful and knowledgeable about the local market."
• "Staff were helpful, efficient, honest and acted with integrity."
• "Great service as usual. I have buy-to-let property in Stockport and this branch always helped me find tenants very quickly and with very professional manner."
• "Luke is another vital cog in the well oiled wheel and is equally as professional and efficient as his colleagues."
• "I received an excellent fast and reliable service with very professional People like Hollie of Bridgfords."
• "I found everyone at Bridgfords to be extremely helpful and efficient."

Cons:

• "Previously we had given another estate agent the opportunity, worst decision we made. 4 months and only a handful of viewings and lots of excuses why the property could not be let."