Cold Harbour Reviews Summary

Atmosphere & Decor

Pros:

• "It's been re-vamped and really nice with a good atmosphere."
• "The restaurant has been very nicely refurbished and is a lot lighter then it used to be."
• "Lovely cosy atmosphere and spotless premises."
• "The food is always delicious and the pub is a very lovely, cosy atmosphere."
• "The place looks beautiful, and just felt very homely."
• "Gorgeous decor!!! Rustic place but decorated in a lovely way!"
• "Very attentive staff and loved the atmosphere."

Cons:

• "No atmosphere, and the seats are uncomfortable and small."
• "There really isn't much of an atmosphere."
• "Service was slow and staff showed no real enthusiasm to greet or even look cheery."
• "Neither acknowledged me at all. No hello, good evening or I’ll be with you in a minute."

Service

Pros:

• "Courtney who was very professional and such a lovely smile and nothing was to much trouble."
• "The staff were friendly, attentive and quick to serve the bar."
• "Staff friendly and helpful good choice of drinks pub was clean and well layed out recommend."
• "Staff were very welcoming and friendly."
• "The staff were amazing, hard working, so professional and quick."
• "The waitress today, I think her name was Michelle, she was attentive without being pushy."
• "Staff were great even brought out a cake with a candle and sang Happy Birthday."

Cons:

• "Not shown to a table, even I though made it clear we were there for dinner."
• "Staff weren't particularly welcoming or engaging."
• "Was just spoilt because of the lack of staff, the two girls were run off their feet, sadly made the service slow."
• "The staff do not seem to be that bothered about your service."
• "The service was very friendly but also rather slow."
• "The service was diabolical !!!"
• "Service was really pretty slow but staff were quite sweet."

Food Quality

Pros:

• "Food - very nice: 5 stars."
• "Food is delicious and the staff is even better. 10/10 from this jury."
• "The food was absolutely beautiful, didn't have to wait long to be served or for our food to arrive either."
• "Food we did pick was well presented and was nicely cooked."
• "The wild boar burger was cooked very well, moist and moreish."
• "The food was absolutely amazing as it always is when Rich & Jas are in the kitchen."
• "The food was stunning. I had a chef's platter, squid and garlic mushrooms for starters and all of them were so tasty."

Cons:

• "When the food was brought out it was very bland and flavourless!"
• "One of our party had the whole back bone in the battered cod!"
• "The skinny fish was so thin, it had curled up, the heavy batter resembled bland Yorkshire pudding."
• "My wife and I both chose the roast, all the vegetables, carrots, parsnips and broccoli were hard and raw."
• "Food not as good as normal mash potato had been around awhile and my salad and avocado was brown."
• "The food was terrible and tasteless really wasn't worth the money."
• "Steak on the other hand literally couldn't get my fork in it."