The Dockle Farmhouse - JD Wetherspoon Reviews Summary

Atmosphere & Decor

Pros:

• "The Dockle Farmhouse is a very nice place with plenty of space and fine decor."
• "Its lovely here, a relaxed atmosphere with an adult section and a family selection."
• "The environment is great. This place is quite huge and there is outdoor sitting in the garden so finding a table wasn't difficult."
• "It has a great atmosphere, the staff are friendly and helpful and the food is great."
• "The building is always filled with a general aura of chatter but quiet enough for a comfortable night out."
• "Very interesting Weatherspoons. It's quite expansive and even has a real fire with logs on!"
• "Nice warm and cosy Also love the prices."

Cons:

• "Atmosphere: there was none. No music, and I nearly stuck to the table."
• "The whole place is so outdated, needs upgrading. The toilets are so smelly and dirty."
• "Interior is VERY dark, dingy and in serious need of a thorough refurb."
• "But the pub itself was an absolute state. Tables were dirty, chairs everywhere but under tables where they should have been."
• "Closed bar on family side looks like abandoned place, too many tables... really overcrowded with tables."
• "The state of this place was disgusting and i couldn't have a coffee because they had no mugs, yet there were multiple mugs laying around collecting flys."
• "Horrible feeling 😞Horrible atmosphere."

Service & Staff

Pros:

• "Service was excellent and the food was brought to the table really..."
• "Mix up over the specials, server came straight over explained the situation asked what we would like instead and refunded the difference."
• "The Weatherspoons app also makes for prompt and efficient service."
• "Use the app to order and the service is great."
• "Craig the waiter was extremely polite kind and courteous we will definitely as a family becoming here again :)"
• "The bar staff are always very polite and welcoming every visit."
• "The drinks selection here is very good as is the service and attitude of all the staff."

Cons:

• "Food took a while to come."
• "25 minutes after ordering I went up to the till to ask if they knew when my food would arrive and it turns out the ticket just got thrown away."
• "Shocking Customer Service from a member of bar staff .. rude and aggressive."
• "Well what can I say the manager Chris has 0 degree in customer service. No smile no how was your food just take plates an walk away."
• "Not a great experience ... ordered food on the app 45 mins later still no food."
• "Awful service. There were more staff behind the bar then there were customers and yet the one guy actually serving just ignored me."
• "No one came to ask if the food was ok, all too busy talking between themselves about their social lives."

Food & Menu

Pros:

• "Awesome place to take kids! I was blown away by their menu choice."
• "Large pub Garden, lovely food and drinks at a good price."
• "Nice pub with a good selection of food from the menu, 2 good sized beergardens, with a small dedicated playground for children to enjoy their time at the pub."
• "I had a burger and chips and it arrived hot and delicious and didn't have to wait too long."
• "Very very good food and not too expensive good sizes play area for the little ones in the summer."
• "Went there with my friends yesterday evening for he first time and I was blown away, the food was amazing."
• "Good food and brilliant service."