CheeMc Elephant&Castle Reviews Summary

Food Quality

Pros:

• "The food is really good."
• "The various other dishes we ordered were huge portion sizes and also very tasty."
• "Excellent food, really love the Korean Fried Chicken."
• "Their KFC was finger licking."
• "The honey butter fried chicken was delicious and ordered some other rice dishes with meat and I was worried about the portions being small but it was a generous amount to make us full."
• "The best udon soup by far I have eaten."
• "Every part was super tasty."

Cons:

• "The restaurant is full of fume and smell of onions and garlic, we felt like we were in a smoke house."
• "Chicken was soggy, watery and tasteless. The meat itself was a horrible texture."
• "I just paid a lot of money for very dry chicken."
• "The 'Original' chicken was crispy but very overdone, unseasoned and dry."
• "Soy Garlic was oily, tasteless and full of bones (big and small) so that you couldn't be sure whether you were chewing on batter or bones."
• "The fried chicken has so many fat and the taste is so bad."
• "All of the meat was gristly."

Service

Pros:

• "service is quick and with a smile."
• "Nice staffs, relaxing vibe."
• "Service is one of the greatest."
• "Staff were attentive and friendly."
• "Service was quick and efficient with no mistakes and politeness always."
• "The staff are lovely and the food arrives quite soon."
• "The staff were all very nice and we didn't feel rushed."

Cons:

• "WORST CUSTOMER SERVICE EVER! THE LADY WHO SERVED OUR TABLE WAS SO RUDE AND NOT ATTENTIVE AND DISRESPECTFUL."
• "Not quick service, but friendly."
• "The staff pretty but unfriendly and not really enthusiastic and attentive."
• "Service too slow. The bar space is quite small, nothing special."
• "No feedback was invited from the waiting staff and when we mentioned that we didn't want takeaway boxes because it wasn't good they just giggled and brought the bill."
• "The customer service was poor."
• "Very rude waitress. Poor hygiene."

Atmosphere

Pros:

• "a comfortable little local place."
• "Good spot, great vibes, excellent food."
• "Great looking place too."
• "The restaurant looks well presented from the outside, but inside it was lacking."
• "The vibe was quiet with the music at the background."
• "restaurant itself has atmosphere with music."
• "The shoe feel of the place is definitely authentic Korean."

Cons:

• "It was bloody cold though, I don't know if it was the aircon or what, but I had goosebumps."
• "The major problem of the place was the mosquitoes issues."
• "The temperature was cold because delivery drivers kept leaving the door open."
• "It was very cold in the restaurant."
• "The tables were also so small that the chairs couldn't actually fit under them."
• "Empty when I visited for lunch which I guess wasn't a good sign."
• "It was a really uncomfortable place I have never seen this kind of restaurant before. Never do go again."

Value

Pros:

• "Price is on the medium but you get a lot for what you order and the menu selection is great."
• "Food is very good and reasonably priced."
• "Although we ordered more than we could finish, the total came to £25 per person which was very reasonable."
• "We spent about £20 per person on food. Would definitely recommend and will definitely be back!"
• "Price was good and the food was good."
• "Recommended for good food and reasonable value."
• "Everything was hot, fresh and spicy - and served with love."

Cons:

• "They no longer have samgyetang which was the only reason why you’d come here."
• "Used to go to cheemc quite often even though it is expensive. But the manager was very rude this day and the waitress took my food when I was not done."
• "From a price point of view - not worth it."
• "Quite expensive for the quantity and the quality of what you eat."
• "They charge a discretionary 10% service charge... Tips go to the owner."
• "Not good value for money."
• "Overall, it’s a bit expensive particularly for the fried chicken."