Bank Farm Leisure Reviews Summary

Category: Camping farm

Address: Horton, Swansea, SA3 1LL, United Kingdom

Phone: +441792687205

Rating: 4.4
based on 133 reviews.

Staff and Service

Pros:

  • "The staff were very helpful and polite."
  • "Staff were very friendly and helpful."
  • "Staff were really friendly and helpful."
  • "Staff are very friendly."
  • "Really friendly and helpful staff."
  • "The staff we met were all friendly and helpful."
  • "Excellent service from the friendly staff who looked after us during our stay."

Cons:

  • "Called to book a put to watch the football and he explained they weren't showing it... he was very unhelpful and rude."
  • "Very unhelpful / Miserable Staff noise rules confusing as if Welsh can make as much noise as possible."
  • "Customer service needs to be revised without fail. I don’t feel that the staff wow customers here."
  • "Dave totally lacked customer skills, no communication, no help with electric card."
  • "I found the chap serving in the bar called David to be rude and unhelpful and the woman running the shop was also very rude and unhelpful."
  • "The gentleman behind the bar unfortunately was not happy either!"
  • "Service in shop & cafe unfriendly, unhelpful and in cafe horribly slow."

Facilities and Cleanliness

Pros:

  • "Shower blocks are very good. Very clean and hot water pressure is really good."
  • "The cafe had an excellent selection of food at reasonable prices."
  • "Facilities are clean, we had very heavy rain and storms the pitch did not turn to mud good drainage."
  • "The facilities were all clean and tidy."
  • "Great campsite with excellent facilities and views."
  • "Immaculate toilet/shower blocks, cleaned every day."
  • "The site itself is fabulous - there's acres of space with every imaginable facility."

Cons:

  • "Blood on the door in the toilet was still there."
  • "Nice but showers walls and toilet walls need washing."
  • "There is nowhere to put cloths or towels in the main shower block and the floor is always wet with sand in the corners."
  • "The female changing rooms need a good scrub. There was litter on the floor and it had a funny smell."
  • "The toilet and shower facilities were good but were constantly wet throughout and a little dirty."
  • "The facilities seemed very run down."
  • "No loo paper, showers broken and squirting water everywhere."

Food and Dining Experience

Pros:

  • "The food was of generous portions there was good entertainment in the clubhouse its a great place for adults as well as children of all ages."
  • "Food was of a high standard."
  • "The food in the bar is nice and not too expensive."
  • "Lovely food in the clubhouse."
  • "Food is lovely, there's even a swimming pool."
  • "The pub had an excellent variety of food and drinks available."
  • "Food at the bar was O.K."

Cons:

  • "Really disappointed with the food we had today at bank farm, the goujons was small, only three for the price I would've expected at least five."
  • "At the clubhouse, good atmosphere, but food can be a bit of a downside."
  • "Had breakfast there and it wasn't very good, cheap grade food and pretty expensive for what you get."
  • "Sunday lunch is a definitely a no from us... carved Turkey was actually a stuffed Turkey roll... disgusting."
  • "Bitterly disappointed in the frozen 'birds eye' fish on the fish and chips had a vile metallic taste and I did not finish it as I began to feel unwell."
  • "Frozen pizza cost £10 and it was over-cooked, absolutely awful."
  • "Food is unbelievably bad. Honestly save your money."

Accommodation and Location

Pros:

  • "One of the nicest holiday parks I have visited. Set back from main road with well maintained grounds."
  • "Beautiful place to camp and local sites breathtaking."
  • "Fantastic for camping and caravan holidays, great location with a beach in walking distance and amazing views from the site, dog friendly, child friendly, and just friendly in general."
  • "Fantastic location up on the hill over looking Port Eynon, 5-10 minutes walk from the beach."
  • "The location at the top of the cliff is a picture in itself. The beach speaks for itself."
  • "Stunningly beautiful views across the Bristol Channel, with generally flat, to gently sloping camping pitches."
  • "The location of this place is incredible. Such beautiful views and a short walk to a wonderful beach."

Cons:

  • "Left a day early as it felt so unsafe there."
  • "The final straw was at 1:45am when there were still kids screeching round the back of our van."
  • "Oh dear is this place shabby, dirty, noisy. Dogs off their leads."
  • "WILL NOT BE RETURNING!!!!!!! English be WARNED!!!!!"
  • "Place is nice but the people are absolute louts mass fights and dheads revving their vans at 5am to charge stuff."
  • "English are not made welcome, my children were racially abused by both other children and adults."
  • "The worst camp I've been for noise after 12.midnight people had music on until 2.30 screaming, shouting, laughing it was a nightmare."

Value and Pricing

Pros:

  • "Cute village shop, with an ok range of products at good prices."
  • "Having the option to bring your dog along for the memories adds even more to the getaway."
  • "Self catering bungalow was perfect for our needs and a very reasonable price."
  • "Electricity is fairly priced and is on a prepaid card surplus cost refunded if not used."
  • "The shop and bar facilities were fantastic and reasonably priced."
  • "Lovely site well looked after, some residential caravans and room for tourers and tents, a nice bar with free wifi that serves food."
  • "Everything was perfect and we highly recommend a visit."

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