Pembrey Country Park Caravan and Motorhome Club Campsite Reviews Summary

Site Maintenance and Facilities

Pros:

• "Clean and well kept site as you would expect from the caravan club."
• "The toilets were cleaned three times daily to a high standard."
• "The toilets were very clean and the bonus was there were two blocks together so when one was closed for cleaning the others were open less than 3 strides away."
• "Facilities were spotless (used the toilet block a few times). Waste facilities were well organised."
• "Showers and toilets are clean with warm water."
• "The campsite itself is quite large with decent size pitches and are all flat! And the toilet blocks are always kept clean and tidy by the staff."
• "The site is kept exceptionally clean, tidy and well kept."

Cons:

• "Caravan & Motorhome club site 06/08/22 £90 for 2 nights very surprised that it’s not been kept up to date, maintenance very poor it looks very dated."
• "Showers are not great."
• "The only thing I can criticise is the on site shop is poorly stocked and doesn't sell and camping/motorhome essentials."
• "The site though is in desperate need of tidy up, and the facilities really need an upgrade."
• "Regarding the facilities on site there’s just two loos and two showers open in the ladies and gents during this COVID period so be prepared to wait."
• "I would give the site 5 stars but the toilet block is in need of a revamp."
• "The beach did have a lot of dead birds on the beach. and a lot of debris."

Staff and Customer Service

Pros:

• "Very friendly staff."
• "Lovely wardens give a great welcome."
• "Staff very helpful."
• "Friendly staff keep the site in pristine condition."
• "The staff on the site were very helpful and friendly."
• "The staff I met at the gate were nice and polite."
• "The wardens are all very friendly and extremely helpful too."

Cons:

• "Mr Jobsworth needs to go on a customer relations course; he clearly is not customer-focused enough."
• "People skills need improving of the site management as they came across a little rude and power mad."
• "Fantastic site, rude staff and very expensive."
• "The site is great very clean. The park it self is great to visit but the caravan club staff are dam right rude and lack people skills."
• "Shame about the staff on the slopes and toboggan."
• "The doughnuts running this place don't allow Electric hookups for tents stating it's over safety concerns?"
• "Low score not because of the great staff or because of the wonderful location, my wife and I tested positive for covid the day before we were to arrive at Pembrey and started becoming quite poorly, so we phoned office to move booking forward a week only to be told manager was quite happy for us to come or lose our money."

Accessibility and Location

Pros:

• "Easy access from M4."
• "Easy cycle ride into the lovely coastal village of Burry Port."
• "It's an easy walk into the country park from here."
• "Very conveniently located for a visit to the nearby Sandy beach."
• "Within walking distance of the beach if your fit and healthy otherwise drive to one of the 8 car parks just behind the dunes."
• "Great location with lots to do without using a car."
• "Awesome location for dog walking and access to the coastal path."

Cons:

• "Entry is a bit dear if you go more than once."
• "It's not very 'Disabled' friendly. Car parking and access very poor."
• "Hard to navigate when you get on site."
• "Be prepared for a walk through the dunes to the beach, not the easiest if you have mobility issues or use a stick."
• "The visit to the park was very nice but it is not very accessible to those with disabilities I am in a wheelchair and my family struggled to get me around."
• "Not sure what you would do if you had a wheelchair or difficulty in walking, on sand and a dog though."
• "Have dogs but could not get to walk on the beach not good."

Value for Money

Pros:

• "Just a lovely place to stay and the parking is reasonable too."
• "Great value and loads to keep kids entertained."
• "Super piches from £20 a night compared to C&MH club sites £40 plus per night so well worth staying in the park as it also includes you entrance fees into the park as well."
• "It's £5 per car, which we really liked instead of having to pay 'per head'."
• "£5 a day is a bargain."
• "Really good value for money when considering how much other campsites charge."
• "Amazing value for money! I mainly use it for walking my 2 dogs and we discover new paths everyday."

Cons:

• "The parking was a bit steep at £7 for all day."
• "Pizza van was quite expensive but still very nice."
• "Great place to go for self family entertainment or just walking the dog. £5.50 entry fee which myself I find expensive."
• "May be if they reduced the off peak prices, which do seem high, they might get more custom."
• "Lovley site, bit to isolated for me .also i left my hook up cable home,they said they would not lend me one but i could buy one for 38 quid,and it would be cash only!!"
• "The fully serviced pitches (more expensive) are in the worst location in the park. Tight close to each other like a Tesco car park."
• "The cafe can get very busy and the service and food sure only mediocre."