Address: Kinsey Rd, Wirral, CH65 9JJ, United Kingdom
Phone: +441513485600
Rating: 4.4
based on 465 reviews.
Shopping Experience
Pros:
"A well laid out shopping centre."
"This place is truly a shopper's paradise and it's easy to spend several hours exploring all of the designer shops."
"Amazing choice of outlet shops, including North Face, Nike & loads more."
"Most of the shops are designer shops selling designer clothing at reduced pricing."
"Definitely the best outlet in the UK with the most variety of designer shops and plenty of free parking spaces."
"The layout of shops is arranged in a circle with the parking areas as the central hub making navigation a breeze without the worry of becoming disoriented or lost!"
"You can find pretty much anything you need here and it is always a decent place to come for shopping or food."
Cons:
"Been here many a time - and have hated it more each time - it literally is just a load of shops selling overpriced junk branded as 'designer' and 'luxury'."
"Not really an outlet. It's good to go there and get an idea of what you want to buy."
"Get a few cheap items there but don't expect the latest designs."
"First visit here and I’m not sure what the fuss is all about. Great design and layout but don’t expect massive bargains."
"It's been a while since I was last here, not as easy to find a bargain these days."
"Still the poorest designed outlet centre with its racetrack layout meaning parking anywhere near desired shop is impossible."
"The few shops I visited, nothing with great offers."
Food and Restaurants
Pros:
"Also lots of cafes and places to eat, so you could literally spend all day here!"
"Great place with plenty of choices re food and drink."
"Really nice restaurants (especially tortilla which has yummy burritos!)."
"Lots of different places to eat."
"Staff is very polite and helpful, good choice of restaurants."
"Many different food outlets, from fast food to restaurants to sit inside and relax, before continuing with your day of shopping."
"EXCELLENT food at Mowgli."
Cons:
"Lesser options for food though."
"Not much toilets as there is a temp one which is filthy and lots of people."
"Not too many choices for food."
"Eateries are very overpriced."
"Very expensive and overrated restaurants. Even the smaller coffee vans and small vendors were extortionately priced!"
"No real Restaurant. Too many Fast Food Outlets."
"The outlet is great place for shopping and having a fun time with family and friends, me and my family enjoyed being there but one thing upsets our visit to this wonderful place, in our lunch break we decided to eat at ( Comptoir Libanais restaurant ) our visit was unpleasant at all with bad service and very rude and racists waiters, this restaurant should not be in this beautiful outlet."
Parking and Accessibility
Pros:
"Ample parking with various car parks dotted around the complex including a multi storey."
"Plenty of places to park your car."
"Free parking, with a circular arrangement of lots of excellent shops with friendly helpful assistants."
"Parking Free...what a bonus."
"Thousands of parking spaces available with LED signs to inform you of the availability of parking spaces."
"Loads of parking and even though traffic was slow moving, parking was easy."
"Parking was easy, there are a huge amount of spaces, but these do fill up quickly, so get there early."
Cons:
"You could be in traffic for a long, long time!"
"It was extremely busy on a sat afternoon with no parking space."
"There is a problem with car parking though, they are working on it for expansion but still, gets quite busy and tricky."
"Parking can be a problem but we were lucky."
"Parking marshals at roundabout rather than helping flow actually making it worse due to roundabouts backing up."
"Parking here can be a bit bedlam, especially if you visit during the peak hours."
"Parking can get really problematic on very busy days (think Christmas shopping, boxing day sales etc) so plan ahead."
Facilities and Cleanliness
Pros:
"Very clean throughout, toilet area clean and plenty of sanitizer in shops and toilet areas."
"Most of the stores are dog friendly and wheelchair spacious."
"Plenty of free, clean toilets, including disabled toilets."
"Well laid out for wheelchair access with a 'Changing Places' room which was clean and spacious."
"The place was immaculate when we were there and toilets also maintained to a high standard."
"Toilets are very clean and well maintained."
"The staff in the many shops that we visited were polite and friendly, neither of us felt pressurised or intimidated to make a purchase."
Cons:
"Was overpriced at £17 for 2 adults and a child (Got to go round twice) It was cold as cabins not enclosed."
"Very poor value for money."
"But some staff in some shops were very rude."
"Full of scousers. And it's not that cheap, and most of it is tat that they cant sell in their main stores."
"Felt annoyed at the untidiness of a lot of the stores and dirtiness of the Mexican food outlet cafe."
"Some shops were limiting the number of people in their premises."
"The big downside, however, is the traffic issue."
Atmosphere and Decor
Pros:
"Disappointed the biggest Xmas tree wasn't there this year but the lights etc were lovely."
"Amazing Christmas Decorations and ambience."
"It was also beautifully and neatly decorated for Christmas which was wonderful to see."
"Nicely decorated for Christmas, lots of places to eat and a variety of things to do for entertainment."
"Great atmosphere, we visited in December and the Xmas decorations are lovely."
"Lovely atmosphere, with plenty of effort made to show that it was nearly Christmas."
"It's beautifully decorated for Xmas now with the 90feet tall Xmas tree and ferry wheel."
Cons:
"The outlet street is terribly planned, all the stores are mixed, first women's, then men's shoes, cosmetics, etc."
"A lot of the shops are tiny and you can feel like you are walking forever around in a circle in the dark it's not well lit up."
"The market was pretty but I will say not many stalls to choose from."
"There is a covering outside the shops however most of it is in the open Put this does not affect the experience."
"It was over crowded due to the lower prices."
"Bit too crowded around the festive season."
"It can get so chaotic with people walking both ways, would actually be a lot easier if most people were heading in the same direction, like places did during COVID."