Black Hat Ilkley Reviews Summary

Accommodation

Pros:

• "The room was spacious with a king size bed, and the ensuite was large, well tiled and great shower."
• "The room was stylish, bright and spacious and immaculately clean with a lovely bathroom."
• "Rooms very clean & well equipped & presented."
• "The rooms are super clean and very comfortable, and the bathrooms are really excellent."
• "Rooms were very large and well equipped."
• "Lovely room,, great comfy bed."
• "Lovely light room (sidebottom) suite with the most gorgeous comfy bed and pillows."
• "The room seem to have been recently refurbished to a very high standard."

Cons:

• "Only slight issue was road noise but thoughtfully they provided ear plugs so we slept well."
• "We'd have given it a 5, but unfortunately the hot water wasn't working at the time of our visit and was only tepid."
• "Room is ok but directly near to a street. 6 o'clock in the morning the cars are very loud."
• "Was quite noisy outside in the morning but can't be helped."
• "If you have a room that faces the church the traffic noise starts quite early."
• "Stayed overnight room beautiful and clean some staff friendly and helpful some not so friendly a little disappointed as not serving breakfast."

Food and Drink

Pros:

• "Had a full English veggie breakfast which was super nice and a good portion for the price."
• "The full English breakfast was the best I've ever had."
• "Food was lovely and there was a great selection of beers."
• "Food is great, rooms comfortable and have everything you need."
• "Had a lovely lunch here in the sunny beer garden."
• "Great food, good choice of drinks, sky sports."
• "Had an absolutely fantastic Sunday lunch here today, and not for the first time!"
• "The Sunday roast pork was really good. Crispy crackling and all."

Cons:

• "Not exactly home cooked food, more like out of the freezer and into the microwave."
• "The food was okay, about average, was just simple pub food."
• "Lovely friendly service but our chicken burgers were awful."
• "Waited an hour for food... the children's meal came with burnt sausages that were like leather to cut."
• "Do not rate this place on the basis of a recent visit, especially food menu."
• "Ate here with a group of us over the bank holiday weekend, the food was disappointing overall."
• "Food took ages to come out and was probably one of the worst Yorkshire puddings I've ever had."
• "Visited on the bank holiday weekend for lunch and was very disappointed."

Service and Staff

Pros:

• "Received amazing service by Isy at the bar."
• "The staff couldn't have been more friendly."
• "Staff were excellent especially Jack."
• "Staff especially Tony made us feel extremely welcome."
• "The manager Tony was so welcoming and the staff were lovely."
• "The staff were so friendly and welcoming."
• "Staff were very friendly."
• "Staff very good & friendly but the Sunday dinner was not good!"

Cons:

• "Raised it with staff and they took the price of glass of wine off the bill."
• "After an hours wait we were informed part of the meal was unavailable."
• "Waited an hour for food... we had to request for the gravy which took an extra few mins."
• "Went here with work colleagues for what was meant to be 1 pint and leave, I am very disappointed how the duty manager handled the situation."
• "Service was good, Food was OK but nothing special, portions a little on the small side."
• "To loud in the evening. Breakfast ok not more. I need an invoice and they wanted to send it per mail. Didn't get it until today."

Location and Parking

Pros:

• "Very well located for town centre & walking."
• "Hotel perfect location, food is great, rooms comfortable."
• "Great pub in the centre of Ilkley, with plenty of outside seating."
• "Excellent location in Ilkley. Just a short stride from the car park."
• "Located right in the centre of Ilkley."
• "Great position to get around area. Highly recommended."

Cons:

• "A good quality pub with accommodation in the centre of Ilkley, unfortunately, the parking is not easy only parking available in the adjacent public carpark."
• "The pub is 100% quality both service, food and service, and on the doorstep to the moors, staff very informative and helpful, highly recommend this pub."