Taj Mahal Restaurant Reviews Summary

Category: Indian restaurant Birmingham

Address: 1, Norfolk House, Theatre Approach, Birmingham B5 4LJ, United Kingdom

Phone: +441216438200

Rating: 4.1
based on 132 reviews.

Service

Pros:

  • "Awesome service, the friendliest people, so nice. Win win!"
  • "The service was impeccable โ€“ attentive, friendly, and knowledgeable."
  • "Very attentive staff, lovely food."
  • "Were made to feel very welcome by friendly and attentive staff."
  • "Service is excellent. Staff there is very friendly and helpful."
  • "Service was really attentive and the food came in good time."
  • "Excellent service, with Shahidul in particular being brilliant."

Cons:

  • "The service was poor..it took a very long time to get just our drinks let alone the food."
  • "Really poor customer service, will not be attending in the near future."
  • "The restaurant has very very poor service."
  • "Service was very bad and food ๐Ÿคฎwas really disappointed."
  • "Horrible service."
  • "very poor customer service, they took our order and bought our the drinks and poppadoms, an hour later I enquired about our main meal as it still hadn't arrived."
  • "The service was absolutely appalling."

Food Quality

Pros:

  • "Good food and owner/manager was attentive."
  • "The curries had good flavour and prices were reasonable compared to a lot of the other curry houses in the area."
  • "Food was amazing. Ordered the chicken mushroom and spinach balti for main and tandoori fish starter. Absolutely divine."
  • "Seek kebab is amazing."
  • "The biryani was another standout, fragrant and perfectly cooked with a medley of spices that danced on the palate."
  • "The food was full of flavours and Naan was freshly made in the Tandoor."
  • "The desi butter chicken was a highlight of the evening, with a rich creamy sauce with fresh green chilies that was nothing short of heavenly."

Cons:

  • "The taste was OKish but they took 1 hr to serve us with 2 curries and 3 roti."
  • "Very disappointing for tandoori and biryani lovers. Ordered tandoori chicken and it was not what I expected. Very dry and full of grilled onions."
  • "The food was rubbish, they mixed up the whole meal."
  • "Curry had no flavour, balti curry really mild, we ordered 3 different currys and they all tasted the same, bland no spice and no flavour..."
  • "Tarka daal was pathetic, one will have that good typically when he is sick in india being hospitalised."
  • "Sadly the food here is below average. Pretty much all curries had the same general taste of onion-ginger-garlic-tomatoes that have not been cooked down properly."
  • "The curry was very oily and lacked flavour."

Value

Pros:

  • "Great service and a great price."
  • "the price was very reasonable too (less than ยฃ35)."
  • "Reasonable price with many flavors and variety of dishes."
  • "Fantastic food and delivery was fab loved the keema and peas deffo 100%value for money."
  • "Prices are also decent considering the location in city centre."
  • "Great value for money."
  • "excellent portions and very reasonable prices too highly recommend here x"

Cons:

  • "Lager price rediculous. Waiters stop pushing extra food. If I want it I'll order it thank you."
  • "Prices charged are different to what is on their website."
  • "Subpar food, overpriced with extortionate service charge."
  • "Overall, it was not good value for money, and we wouldn't return! Disgusting trying to charge a ยฃ6 service charge too!"
  • "Shame as it was very tasty food but over priced."
  • "Prices were fairly high for the portion size."
  • "10% service fee. We arenโ€™t in America. You get a good wage. Refused to pay it."

Ambiance

Pros:

  • "nice atmosphere & staff very friendly."
  • "The atmosphere in the restaurant was lovely mostly full tables but not cramped."
  • "Inside was nicely lit and presented and clean."
  • "Small cosy restaurant which serves Indian dishes. Good ambiance and friendly staff."
  • "The decor beautifully reflected the rich cultural heritage of India, creating a charming atmosphere that complemented the dining experience."
  • "Super clean and inviting space, comfortable seating."
  • "Lovely little place to dine before the theatre."

Cons:

  • "The only downside is, the decor needs to be spruced up as it's a bit dark."
  • "I found the building dark, staff standing around chatting and generally not a great experience."
  • "Toilets a let down needs more regular checking."
  • "The whole restaurant was empty I thought at least they will greet us well, it felt like they was not bothered."
  • "Not much to look at outside."
  • "we were seated in a corner, with poor lighting when there were plenty of other tables available by the window."
  • "The waiter was also very pushy so could get us drinks so could stay there but it not a nice place."

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