Address: 53 Whitehall, London, SW1A 2HP, United Kingdom
Phone: +442079304808
Rating: 4.3
based on 203 reviews.
Food Quality
Pros:
"The fish itself has fantastic flavour and the batter complements it flawlessly."
"Was fearing a bit of a 'tourist trap', but to my surprise, I was served the best fish & chips ever!"
"Food, well the Fish & Chips are to die for, beautiful even if they leave the skin on."
"The food was good. I ordered braised pork, it was really juicy and tasty."
"The sunday roast was Amazing (beef)."
"The food (traditional British) was plentiful and scrumptious."
"The fish and chips were very fresh and tasty."
Cons:
"The worst meal I have ever had! Absolutely shocking."
"Mediocre food which traps tourists. Service is not friendly."
"Service was amazing, food was awful. I ordered sausages and mash. Mash had a weird rubbery texture."
"Both roasts lacked much gravy and the yorkshire puddings were very greasy."
"The potato, red pepper and vegan cheese hotpot seems to be cooked by a child."
"The quality of the food was well below average, certainly for the price."
"It was obvious both had been frozen."
Service
Pros:
"Steven was fantastic from start to finish I didn’t see him without a smile on his face the entire time we were here."
"Daniel who was my point of contact before was very patient and handled our/my OCD organisational demands very well!"
"The staff stole the show: really welcoming, helpful, and understanding."
"Recently organised a work event in their lovely Bulldog Bar, and it was perfect. Great food and wine, great place, and the kindest, most helpful, polite staff that you could hope for."
"Had a fantastic lunch here. Service is excellent and so was the food."
"Staff were very helpful and service fast."
"The staff were friendly and helpful who offered me a warm welcome."
Cons:
"Food service is quite bleh, hard to get the waitstaff’s attention."
"When ordering a drink and food the bar staff were rude and didn't provide a very good service."
"I really did not appreciate a member of staff running after me onto the street accusing me of not having paid."
"Staff was very unfriendly and would not offer us a table."
"One staff member told me he doesn’t know how to do that and has no idea what he’s doing!! Another was equally as clueless!!"
"We asked about 5 times for tap water which never came."
"When we complained, both the waitress and her manageress made us feel most unwelcome, as if we were unreasonable."
Value
Pros:
"The prices are very reasonable."
"Cod was huge, crispy on the outside and juicy in the middle, generous dollop of tartare sauce with a good few chips and some mushy peas. Well worth the price."
"It was a very generous portion too."
"The fries (chips) with my roast were delicious and the prices were wholly reasonable with an optional service charge."
"The Sunday Roasts were wonderful and well priced despite the location."
"Every sandwich is so big and tasty. Crispy fries and the staff are fast and smiley."
"The best fish & chips I've ever had!"
Cons:
"Portion of Caesar Salad for £15 is a joke."
"This place is extremely dear we had two pints & two teas £ 18."
"Drinks were very expensive £5.35 for a pint of guiness."
"Over priced beer at £10.50 for a pint and a half???.food mediocre."
"All in all: a bit of a rip off and totally overpriced."
"You can imagine our shock when we were presented with our bill with an extra charge of £8.25 (£3.75 for the olives, £4.50 for the “artisan” bread)."
"Beers are 7-8£ each so definitely more a tourist price point."
Ambience
Pros:
"The atmosphere was old English pub style with really cool furnishings, especially the chairs!"
"The ambience? Electric! The soundtrack? Eclectic! The team? Eccentric!"
"Lovely proper old London pub, in one of the best locations in town - between Trafalgar Square and Westminster."
"Furthermore, the whole pub is spotlessly clean, from the dining rooms to the toilets."
"The atmosphere in the pub was wonderful as all."
"Beautiful decor, dog friendly, wonderful staff and amazing food!"
"Fantastic & Beautiful London Boozer, I / we have not been in until now since the refurbishment. And once again it did not disappoint."
Cons:
"The room was crampt and stuffy."
"The location, although convenient, seemed to lack a local charm due to its touristy ambiance."
"However, I couldn't help but notice that the area seemed to cater more towards tourists, which may impact the overall authenticity of the experience."
"Indistinguishable from the abundance of other similar pubs in the area."
"The pub/bar downstairs is very, very busy at night. Almost impossible to squeeze through and it was a little too loud for my liking."
"An ugly and very unpleasant woman in rude way kicked us from the Clarence."
"Miserable man on the door makes you feel as though he is doing you a favour by visiting his pub."
Location
Pros:
"Brilliant location and the street tables catch the afternoon sun. Perfect for people watching."
"A great pub in a very central location, right next to Whitehall and Trafalgar Square."
"A short distance from Trafalgar Square, The Clarence is in an excellent central location."
"Lovely proper old London pub, in one of the best locations in town - between Trafalgar Square and Westminster."
"It's quite a central location for tourists close to Trafalgar Square."
"Friendly boozer, much needed sit down and drink after a day of tourism."
"Highly recommend to everyone but especially dog owners."
Cons:
"The location, although convenient, seemed to lack a local charm due to its touristy ambiance."
"However, I couldn't help but notice that the area seemed to cater more towards tourists, which may impact the overall authenticity of the experience."
"It is often busy with tourists and groups so best avoided if that's not your thing!"
"As a Londoner we made the terrible mistake of falling for this tourist trap."
"All the doors were smashed in an nails hanging out which ripped my jeans."
"There was a hole in the floor which her wheelchair could have got stuck in."
"When you can't even get a burger and steak right, hairs in the food and being served cold - there's an issue."