The Hospital Inn Reviews Summary

Service

Pros:

• "Our waitress was Pat who was lovely and attentive."
• "Lovely atmosphere very welcoming great staff james and our waiter freddy amazing food thanks to freddy found my new drink 🍸 reasonable."
• "Everyone loved Freddy who served our food. He was funny and made our evening."
• "Staff were amazing, friendly and polite."
• "Friendly efficient staff even though they were obviously very busy."
• "Staff were very helpful and service was excellent."
• "Staff are lovely, taking time to check they've got everything perfect."

Cons:

• "Table service slow though restaurant was not busy at the time."
• "We waited a good 10/15mins before we decided to go to the bar for our own drinks... still nobody came over to ask if we were ready to order."
• "The server avoided us for 10 minutes after speaking to the chef and it took my partner to go up and ask him again."
• "Very slow service. Took 35 mins to order after pestering. Main course and dessert both slow to arrive- almost two hours by the time we got the dessert."
• "Service was slow too, waitresses had one speed and that was crawl to standing."
• "Service could have been better which is why I have given 4 stars and not 5 staff not busy just not being attentive."
• "Waited over 20 minutes for food order to be taken. Gave up! Paid for drinks and left!"

Food Quality

Pros:

• "Lovely atmosphere very welcoming great staff james and our waiter freddy amazing food thanks to freddy found my new drink 🍸 reasonable."
• "Fantastic place, delicious food and a fabulous drinks menu!"
• "Everything was freshly made and delicious, we had a starter, main course and desert and not a crumb was left."
• "The food is so tasty and the choices are almost endless."
• "Food was spot, service was great from Pam and all at a great price."
• "Food is really good for pub grub and I've never had a bad beer in there ever."
• "Food was fresh, red hot and very tasty."

Cons:

• "Really disappointed with The Hospital Inn today. I’ve been vegan for 10+ years and was served a steak pie instead of the vegan jackfruit."
• "Sunday roast, hardly any veg, beef was not very good at all and left most of it, did not really taste of beef."
• "Food very dry scampi was only edible covered in tarter sauce."
• "All our steaks being over cooked."
• "The fish pie was tasty enough but the vegetables were awful."
• "Steak rather tough and pepper sauce wasn't very peppery."
• "Food wasn't particularly hot. Starters garlic bread were not cooked through and cold in middle."

Atmosphere & Cleanliness

Pros:

• "Lovely atmosphere very welcoming great staff james and our waiter freddy amazing food thanks to freddy found my new drink 🍸 reasonable."
• "Always a pleasure to visit the Hospital Inn. Friendly staff and a nice relaxed atmosphere."
• "The interior is so lovely and classic but well maintained."
• "The atmosphere is warm and friendly, like home from home."
• "Gorgeous pub inside and plenty of room outside too."
• "Lovely atmosphere you did us proud ❤️."
• "Visited last night with the family and was blown away by the quality of food and the taste was sublime."

Cons:

• "The last time it was horrible... Charged £10.00 too !!!! Won't be returning"
• "Tables outside where left quite a considerably time before they where cleared of dishes, which some had food still on the plates, as it was a hot day, this attracted loads of wasps."
• "Very dirty floor due to a kids party...but could've been hoovered in 2 minutes?staff a bit un attentive...seemed like there was no management in ?(Monday night) will go again..."
• "Shown to our table and underneath my chair was discarded crumbs and food from previous diners.not a pleasant site and pretty much a disgrace if I'm honest."
• "Shame the history of the place has been covered by a menu board on the outside wall."
• "Sadly parts of the food let it down in some ways... The chips were fries and rather salty, not the best for little people."
• "Some staff were chatting to other customers whilst serving me and not really paying attention to my order."

Value

Pros:

• "Lovely atmosphere very welcoming great staff james and our waiter freddy amazing food thanks to freddy found my new drink 🍸 reasonable."
• "The prices were reasonable."
• "Very reasonably priced for food and drinks with plenty of outdoor space."
• "Food was quick, tasty and reasonably priced."
• "The food was excellent and reasonably priced."
• "Food very good and reasonably priced."
• "Good portions, friendly staff and not too expensive."

Cons:

• "Charging £1 for a glass of soda water, plus 10p for a cordial I didn't have, is daylight robbery!"
• "It's more expensive than more upmarket options nearby without having the quality to match."
• "Felt maybe coffees overpriced, for what it was."
• "But I was charged £2.00 for a glass of tap water... my bill was £120.00 THEY SHOULD NOT HAVE CHARGED FOR THE WATER."
• "And a £3.15 charge for a pepsi stung the driver too."
• "Good food, but not particularly cheap."
• "Food not up to standard today, ordered hot pot and served a limp watery stew with a handful of crispy potatoes on top."

Accessibility

Pros:

• "Excellent wheelchair access to this pub and nice and level inside. The tables are suitable for the wheelchair, also there is a disabled toilet."
• "Very accommodating for people with a disability."
• "Disabled parking right near the entrance and accommodated suitable seating with no issues."
• "Very enjoyable experience. Lots of choice for people who need Gluten free especially enjoyed their Gf fish and chips."
• "Visited today and enjoyed gluten free fish and chips, excellent service from staff and management."
• "The whole of the dessert menu, bar 1 item was gluten free and this is a very rare thing."
• "Great choice of food for vegan eaters as well as meat eaters."

Cons:

• "Really disappointed with The Hospital Inn today. I’ve been vegan for 10+ years and was served a steak pie instead of the vegan jackfruit."
• "I am a Coeliac and chose the Hospital Inn specifically for the fact that they had a really good GF menu. I was unfortunately really ill all evening after my meal with obvious glutening."
• "Sadly parts of the food let it down in some ways... The chips were fries and rather salty, not the best for little people."
• "Food wasn't particularly hot. Starters garlic bread were not cooked through and cold in middle."
• "The Chicken Tika was more like a Jalfrazie."
• "The chips are big and not fresh."
• "Some customer service training needed!!"