Address: Nobel Way, Dinnington, Sheffield S25 3QB, United Kingdom
Phone: +441909566225
Rating: 4.2
based on 453 reviews.
Service
Pros:
"The attention from all the staff especially Colette was warming and helpful."
"Amazing service, didn’t have a table booked but we were accommodated by Andy who was courteous and helpful."
"Good service and friendly staff."
"Superb customer service."
"Service was excellent Amy who waited on table was very helpful and professional."
"Excellent customer service from the team, especially Collette."
"The service from Colette was exceptional from the moment we walked in to seating us to making sure everything with our food and beverage was on point."
Cons:
"Wouldn't go back as so poorly organized and staff extremely rude."
"The service was shocking, all the meals came at different times."
"Service was really poor with meals being served more than 15 minutes apart."
"The service was terrible large queue to get served at the bar... waited another 10 mins then I seen the person who went on his break standing at the top of the bar chatting to two other bar staff while people all along the bar waiting to be served."
"When trying to order sweet had to wait 30 mins for someone to come too table."
"We booked online arrived 5 min late but says table Is held for 15 mons post booking... staff just walking past blanking us so very rude!"
"The girl behind the bar shouted at us about 'what we want', 'yep is that it?' And was so rude."
Food Quality
Pros:
"The breakfast is 2nd to none on price and quality as well as the variety."
"Everything was fresh and great quality."
"The food was hot, tasty & filling...just what you need to start your day!"
"The food was delicious."
"The carrot cake I took home was delicious."
"I had a double cheeseburger and it was juicy, flavoursome and one of the best I’ve had in a long time."
"The food was good."
Cons:
"Slightly disappointed as got the impression that the food had been nuked in the microwave as came out within 5 mins."
"The carvery is a huge let down. Tasteless, the veg is undercooked the mash is cheap powdered and horrible, the stuffing isn't even cooked properly."
"Barely any meat on my plate, then everything else was not nice... At all. Mash was not mashed, roast potatoes tasted like play dough, and the veg tasted as if it wasn't cooked."
"The chicken I ordered was a frozen one and it tasted so bad after one bite both my daughter and myself couldn't eat it."
"Food was warm at best and quite flavorless."
"The pie crust unfortunately was hard so it got left."
"Food was awful chips were cold my ‘medley’ chicken looked like processed meat disguised as chicken in batter."
Value for Money
Pros:
"Nonetheless you couldn’t complain about the price as very good value."
"The carvery meal was really good and as usual I overindulged."
"Chose a carvery (available everyday) and a soft drink, the bill for both being under £8.00. Very good value on both fronts."
"Great value for money and I was served quickly."
"Had 2 standard carverys and for the price (£7 odd) it was amazing! Wide variety of veg to choose from!"
"The carvery is lovely and very generous for the price."
"As much food as I wanted for just £6.99."
Cons:
"We were also charged £2.50 for an extremely small jacket potato that was microwaved and was rock hard."
"Been coming regularly for breakfast which quality wise is good but last week faced a 50%+ rise not advertised + teas, coffee now extra."
"The meal sizes are also getting smaller and food quality really bad."
"A little more expensive than expected and an extra charge for a Yorkshire pudding and pigs in blankets."
"Around £3 more expensive for a Standard carvery on a Sunday rather than midweek."
"The 8oz Steaks are more like happy meals being served with a minimum tiny amount of sides and the steak being full of gristle."
"Just had Christmas dinner here. Absolutely disgusted. Paid over £60 each to get mucky plates, solid veg, barley any variety!"
Atmosphere & Facilities
Pros:
"The outside play area is amazing for the kids."
"The place looked in good condition inside and out."
"The pub is divided into a family area and an adults-only area."
"Large beer garden /children's play area at the rear with children's climbing apparatus."
"There's plenty of parking, with disabled parking and facilities."
"The car park is vast and disabled parking is right outside the front entrance."
"It's so family friendly. The family part has a large indoor play area and also has direct access to the outdoor secure play area."
Cons:
"To top it all off my son found a skidmark in the play area!! Left immediately, won’t be back."
"Sat in the children's area which was shocking!! Not fit for purpose there was a plastic tree house and some bean bags which were very old and extremely grotty and dirty."
"The place also could do with a proper clean down after that service."
"Many items on the desert menu not available."
"The kids indoor play area could do with some TLC and attention, again, a little tired."
"Absolutely disgusting place. So hot it was ridiculous, apparently they don't have air conditioning."
"The outside play areas is desperate for doing up."