Zizzi Reviews Summary

Category: Restaurant Birmingham

Address: Malmaison Hotel, Birmingham, B1 1RL, United Kingdom

Phone: +441216435605

Rating: 4.1
based on 172 reviews.

Food Quality

Pros:

  • "The prawns are always cooked to perfection and are bursting with flavour."
  • "Pizzas are always huge and tasty."
  • "The sauce was really good."
  • "The food is amazing there is plenty of choice on the menu."
  • "All the food was delicious and everybody was satisfied."
  • "Food is absolutely amazing....I especially loved the garlic bread with blue cheese starter."
  • "The pizzas we had were massive and very tasty."

Cons:

  • "The service was appalling and the food was mediocre at best."
  • "The sauce was bland and watery, the strozzapreti were post-al dente, being softer than my pillow."
  • "The food left quite a bit to be imagined."
  • "Being Vegan, they have a good range of Vegan Choices But on this occasion did not have the Skinny Jackfruit Italian Hot, which I was looking forward to."
  • "The pasta was alright... the ice cream taste like it’s from Aldi nothing special."
  • "I had the Ravioli di Capra and they were essentially tasteless."
  • "Main course was a basic spaghetti Bolognese, nothing wrong with it, hardly any beef and cheap pasta, no flavour or taste."

Service

Pros:

  • "Friendly staff and quick service."
  • "although staff were very busy they were very attentive and did not rush us."
  • "The staff is very friendly, helpful and attentive."
  • "Lovely restaurant and polite staff."
  • "Service was fast and friendly."
  • "Good service, staff were very attentive."
  • "Service was efficient and personable."

Cons:

  • "Our server Angelika was extremely miserable and not very friendly at all."
  • "Staff were not very friendly and the lady in the white jumper was rude."
  • "Service was manic."
  • "No pizzas as oven broken, 2 cocktails unavailable."
  • "The service was like Karens diner minus the swearing."
  • "Another waiter, who was bald, rolled his eyes at me when I asked for a takeout bag."
  • "The service was very poor."

Atmosphere

Pros:

  • "The atmosphere was also fun and lively - all in all a brilliant night out!"
  • "really lovely atmosphere."
  • "Superb atmosphere with my friends."
  • "Lovely atmosphere by the canals."
  • "The atmosphere is very modern and inviting."
  • "The atmosphere was vibrant and relaxing."
  • "Lively place and the food was nice."

Cons:

  • "The restaurant is not warm. I like a restaurant with a decent temperature."
  • "We were seated in freezing cold part of the restaurant."
  • "It was very crowded and tables too close."
  • "They do seem to cater for children's parties which had screaming children running around the place which meant we couldn't hear each other and had to move tables to finish our drinks."
  • "The tables are absolutely tiny, very cramped once starters were brought over."
  • "Most customers sat in their coats with no explanation or apology from staff."
  • "It was also freezing inside the restaurant."

Value

Pros:

  • "Lovely service and accepts a taste card for 2-4-1 meals."
  • "This restaurant offers great value for money."
  • "We used our Tastecard here, which makes it great value."
  • "Great food, perfect service, reasonably priced."
  • "Worth signing up for the Zillionaires Club for free garlic bread and even better they accept Tesco vouchers!"

Cons:

  • "Otherwise, it is rather expensive."
  • "Drinks are a bit pricey at Β£4.45 for a half pint bottle of non-alcohol beer!"
  • "Food was definitely not worth the high prices."
  • "Proper thieves. And food is awful. They charge u in the end extra 10% tip for staff, which dont tell you before taking the payment."
  • "Prices are a joke for a tiny bowl on bolognese read on menu an extra charge for extra mince πŸ˜‘"
  • "The food was quite bland considering the price."
  • "Food was definitely not worth the high prices."

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