The Turnpike Reviews Summary

Service

Pros:

• "On behalf of 'Cripple table' we'd like to thank the staff for their excellent service from the bar to the table."
• "Our waiter was very attentive n friendy nothing too much trouble."
• "The staff are very friendly and helpful, nothing is too much trouble."
• "Extra recognition to our server Louis a lovely young man who went about and beyond to make sure everything was okay for us."
• "The staff were really organised and even though there were limited staff all the tables were being dealt with efficiently and cleared promptly."
• "Friendly helpful staff good food served promptly warm clean with well looked after toilets we always visit this establishment on our 5 visits to Liverpool,"
• "Staff throughout were friendly and attentive without being overbearing."

Cons:

• "The service is great but they seem to be short staffed."
• "Service is very slow at the bar just one person on the food was very poor."
• "Very noticeably understaffed, no waitress it seems, place felt empty of staff & every sitting area & floor looked dirty."
• "Staff not interested."
• "The staff were run off their feet and in short supply."
• "Bar Staff weren't particularly friendly, all looked stony faced and we didn't feel like they had noticed we were there."
• "Service terrible staff need people skills training."

Food Quality

Pros:

• "The Service and food was superb."
• "Service was good as was the food good selection to chose from too."
• "Food was nice, steak was cooked perfectly and was a quality cut."
• "I got crispy chilly beef, came on a sizzler plate, lovely and hot."
• "Great food and inexpensive."
• "The food was excellent, the drinks certainly flowed and the general atmosphere for us was superb."
• "The food is very tasty and well presented."

Cons:

• "It was adequate for simple lunch. Nothing special."
• "The nachos was burnt."
• "Ordered a pork belly meal with a rack of ribs, got a entirely different pork belly meal."
• "Terrible food terrible service."
• "God knows I tried to find the wings under the sauce, kids meal could of broken a crocodile's molar, the nachos were playing hide and seek under the cheese sauce, the burgers were tasteless."
• "Sadly the food was woeful and horrendously overcooked."
• "Food was awful, has for sizzling nothing sizzled!"

Atmosphere

Pros:

• "Warm & welcoming atmosphere."
• "The pub has a very relaxing friendly atmosphere."
• "Quite a cosy feel to this place."
• "Nice relaxing atmosphere, friendly prompt service and a nice cold pint with some swiftly served fresh munchies on the side mmmmmm. Worth a visit if you ask me."
• "More than comfortable atmosphere."
• "Lovely, friendly and cosy environment."
• "The atmosphere is chilled."

Cons:

• "Very noticeably understaffed, no waitress it seems, place felt empty of staff & every sitting area & floor looked dirty."
• "There was no feeling of welcoming atmosphere either which they claim to have...."
• "Wasn't the best experience."
• "Very little interaction with staff before during or after dining so hospitality rating not great."
• "People sitting in coats and hats to keep warm."
• "Gets rammed on meal deal days, kids runnin all over the place. Staff more likely to serve you if you are buying s meal, tables get backed up with dirty dishes."
• "This pub has gone to the dogs over the last couple of years."

Value

Pros:

• "The drinks prices were fair too unlike town which is becoming far too expensive recently."
• "3 starters for £11 was great value especially the Hunters Chicken Nachos."
• "All in all a cheap, 5 star health rated establishment where drinks and an average meal for a family of 4 comes in at just under £30 one can not complain!!!"
• "sizzling Rump 8oz steak, with fries, mushrooms and fried onions and yes I did, I went for the pepper corn sauce, but wait for it, all for less than a Tenner."
• "Friendly staff. Excellent value for money 2 meals £8.95 Food was hot and tasty."
• "Four meals, 1 glass of coke, 1 bacardi and coke, half a lager and a pint of lager and lime and it all came to £44. Excellent value for money."
• "Meals 2 4£10 excellent value. GAMON WAS COOKED TO PERFECTION."

Cons:

• "Being charged a £1 extra each for mushy peas instead of the garden peas which come with the fish n chips was disgusting and the tiny amount too."
• "Extensive menu of overpriced food with lots of add on choices to bump up costs."
• "£75 .. unedible, I mean wrong can u get micro rice, was like bullets nan bread rock hard."
• "food basic, went Derby Lodge got same meal huntsman chicken chips salad coleslaw and garlic bread, same meal in Turnpike hunters chicken and chips on plate basic yet double the price than Derby Lodge."
• "Awful! 15 minutes to go on europa league cup final extra time and turned off tv's, it was only 1020 pm."
• "Ordered a mix grill. The skillet was cold. The onions were raw. The steak was still breathing. The sausage were half cooked and the chips were microwave warm ups."
• "If you like a pub with overall poor service I recommend The Turnpike, otherwise, I don't."