East Bar Lounge Grill Reviews Summary

Atmosphere

Pros:

• "Incredible atmosphere and such welcoming staff."
• "The atmosphere is amazing."
• "A great atmosphere with a house pianist providing just enough background music."
• "It has romantic vibes for me with a piano player and the fact the staff are so attentive and dressed smart."
• "Restaurant is also having nice ambiance."
• "The atmosphere was vining."
• "Very good atmosphere, food also very good."

Cons:

• "The piano player was driving us mad you can't hear yourself speak."
• "The pianist was a lovely touch to our dining experience."
• "They had a piano player on which was nice but a bit loud and I think our table was too close so the waiter couldn't hear us properly."
• "Very busy this last visit and could hardly hear each other talk."

Service

Pros:

• "The staff were polite and friendly."
• "Harron is an excellent server and made my mom and dad's 46th wedding anniversary special."
• "The staff were so friendly and professional."
• "Top service friendly and helpful staff."
• "The service was prompt but unrushed."
• "Service was excellent, they were very friendly and attentive."
• "The service I received from the manager Mr Shabey was perfect."

Cons:

• "Very rude staff only nice to big group of people were there’s money to be made."
• "The Asian staff was very rude and abrupt, they had a serious attitude problem."
• "Rude arrogant staff."
• "The manager with the glasses was no help and had no consideration for the customers."
• "The manager and the floor manager were rude, confrontational and unprofessional, I would not recommend this restaurant to anyone."
• "A lot of the staff just stand there in a line and stare at you."
• "The waiters don’t know what they are doing."

Food Quality

Pros:

• "Food was lovely."
• "Brilliant food, lovely staff wonderful pianist, fab cocktails."
• "Best place for a halal roast dinner… service and food is amazing."
• "The fish and chips were beautiful, far better most traditional fish and chip shops."
• "The food quality was divine."
• "Delicious food and exceptional service. The staff are always friendly and accommodating."
• "The food was delicious!!! Delicious food and lots of variety."

Cons:

• "Food was bland."
• "Food was so bland."
• "The lamb chops were very fatty and not worth the money the chicken Karahi was not nice."
• "The meat was gross, veg was cold, Yorkshire pudding was dry etc."
• "Curry swimming in oil and chicken was dry, chapattis were like compressed cardboard."
• "Food luke warm n curry if thats what u call it wasn't nice!"
• "Food lukewarm and as if it was all warmed up."

Value

Pros:

• "Decent prices."
• "The prices are affordable for a beautiful restaurant as this one."
• "Good value."
• "Absolutely bob on, staff were so so friendly and welcoming, live music (piano) and value for money is an understatement."
• "Great food, good services and around £30 a head with Starters mains and drinks."
• "Prices are reasonable, free parking onsite."
• "Brilliant portion sizes, and didn't break the bank!"

Cons:

• "Prices were very over the top."
• "I think they over priced."
• "Nice place, unfortunately... they had overcharged for drinks."
• "The cheeky chap had the audacity to put a twenty two bar service charge on our bill."
• "Portions are smaller than they charge for."
• "The drinks prices are something you would be likely to pay in Leeds, next time we will go into Leeds."
• "We also ended up paying £1.00 per poppadom."

Cleanliness

Pros:

• "The restaurant itself was very clean and well organised with table placements."
• "One of my favourite restaurants. Spacious, clean, nice decor."

Cons:

• "Lager glasses were quite disgusting with bits floating in the beer."
• "Upstairs small bar in need of a spruse up."
• "Also the ladies room leaves a lot to be desired."
• "Upstairs bar lounge was not clean. Outside balcony was untidy with old furniture piled up."