Whiteheads Fish and Chips Ltd Reviews Summary

Food Quality

Pros:

• "The prices are very reasonable and the food is of good quality; it tastes delicious!"
• "Beautifully cooked, good value, and a very clean and pleasant shop."
• "Freshly cooked, quality ingredients, great portions."
• "Really thick, flaky and tasty."
• "The fish was so fresh and tasty and the chips were lovely."
• "Succulent thick white fish perfectly cooked it is easy to see why Whiteheads was recently awarded the title of best Fish and Chip shop."
• "Best fish and chips we've had, well deserving of the award given to them."

Cons:

• "29th July first disappointing meal from here. Chips were an inedible pile of mush."
• "Another seriously overrated chippy, big portion and huge fish but quality just isn't there."
• "The food itself was tasteless and most of it has gone uneaten."
• "Very disappointing, visited today, poor quality Haddock, very fishy and not fresh, not worth the price, very greasy fish & chips."
• "Fish was small and very small portion of chips."
• "The fish tasted like it had come from a swimming pool instead of the sea, due to the chlorine after taste."
• "The fish was disgusting and i dont know how they won the award.... It was the worst fish and chips I've ever had."

Service

Pros:

• "Staff efficient and busy."
• "Customer service was lovely and food was lovely 😊- not greasy or overly heavy."
• "Staff were so accommodating and also very friendly."
• "Service was super swift and attentive without being intrusive."
• "The staff were very polite and attentive, I have no complaints about the service."
• "Throughout the meal, we were served by attentive waitresses who never stopped smiling."
• "The service was very welcoming and friendly, and we weren't waiting long for our food."

Cons:

• "Fabulous fish n chips...very short staffed tho....dirty tables...food came before the tea...waited ages to pay."
• "Wasn't the quickest qué to stand in."
• "Booked a table and was seated, we ordered our food and sat with a hungry 2 year old... half an hour had passed with no sign of our food."
• "First visit in a few years to a place that used to be a favourite. Ignored for the first 5 minutes after arriving."
• "Utterly ridiculously slow service in the restaurant, don’t bother to sit in and eat."
• "Called at the takeaway £24 for large fish and chips and two mushy peas. The portions were not large the food was tasteless and greasy."
• "Waited 20 minutes for food only to find the person behind the till hadn't told the other staff that they need to put an order in, tried ordering kids meals only to find they had none of what we're after."

Value

Pros:

• "All this for £11.95 a head. What is there not to like!"
• "Very reasonably priced and quality is amazing and cooked fresh."
• "Fish and chips are a treat for us... we went into Whiteheads restaurant where the teatime special at £9 is a bargain."
• "Simply the best fish and chip's for miles...papas and Harper's are good but don't come close to whiteheads."
• "Not too pricey either I had relatives from Warwick with me and they were amazed at the value."
• "Fish and chips lite bites is a decent size portion, pot of tea and bread and butter £9.75 excellent value for money."
• "Value for money daily deal a real win at £6.95 I think it was for 5 Oz haddock chips and either peas gravy or curry sauce."

Cons:

• "2 meals NOT worthy of the £15 spent. Very underwhelmed and disappointed."
• "For what it was, I thought it was expensive so doubt I'll be making another special trip to this place again."
• "Queue at the shop was a bit long - they only let a few customers in the shop at once which ain't great when it's pouring down."
• "Got a shock of the prices it was very high, £31 for 2 people for a fish, chips and peas and a cup of tea."
• "Only thing that puts me off fish and chips these days is how expensive it's got in general."
• "It's ok, very expensive for what you get though."
• "Visited wed 6th September could not wait to try after all the fuss won't go back in a hurry... to expensive at whiteheads."

Ambiance and Cleanliness

Pros:

• "Beautifully cooked, good value, and a very clean and pleasant shop."
• "A really good size portion with proper home cooked chips, not the scrappy offering you get at other places."
• "The restaurant has a modern, stylish interior and is clean as a new pin."
• "Lovely and clean place."
• "It is light very spacious and immaculately clean."
• "This is a hidden gem well worth seeking. Food was excellent. Staff were friendly and good at their jobs. Great restaurant facilities."
• "The decor is pleasant inside and the staff were friendly and helpful."

Cons:

• "Fabulous fish n chips...very short staffed tho....dirty tables...food came before the tea...waited ages to pay."
• "Whilst the place had a clean and tidy look about it, the ambiance had something to be desired, very noisy."
• "The menu was unclear and had to order based on assumptions, the food was served on something that the food stuck too."
• "There's a lack of parking, with cars filling the adjacent roads."
• "Disappointing. I'm afraid to say Whiteheads are living on past glory."
• "Very clean, didn't do any specials, no children's menu, didn't have any old people's menu."
• "Today we were greeted by surly, sour faced staff."