The Swan Restaurant and Take Away Reviews Summary

Category: Fish & chips restaurant

Address: 52-54 Stanley St, Southport, PR9 0BS, United Kingdom

Phone: +441704530720

Rating: 4.7
based on 232 reviews.

Food Quality

Pros:

  • "Best fish and chips I've ever had and I haven't tasted onion gravy that good for 50 years."
  • "Fresh fish lightly battered and served with good crispy chips and a nice serving of mushy peas"
  • "The best fish and chips in the world, ever! The fish batter was light, crispy and not greasy."
  • "Lovely fresh, white well battered and fried fish with great traditional chips."
  • "Fresh cooked cod in a light crispy batter, chips and mushy peas."
  • "Absolutely brilliant fish and chips, massive portion and reasonable prices."
  • "The food is just simply superb. Fresh, hot, and cooked to perfection, with great sized portions."

Cons:

  • "It's not cheap to eat but the portion sizes are a disgrace."
  • "Cod looked like Seniors size more batter than cod. Haddock usually size of a small shark this time half size."
  • "Fish was very small with loads of batter and overcooked and chips very pale"
  • "The chips were under-cooked and greasy - a congealed mess. Threw them away."
  • "Been here lots of times over the years & it's always been good, but today's fish, chips & curry was the worst I've had from here, lightly battered fish was smaller than normal, tasteless & watery."
  • "Really overpriced and the portion of chips was like a small size anywhere else definitely not large"
  • "However our last visit Tuesday the 14th we had the cod and chips we normally have but were disappointed with the size of the fish which seemed as if it had been on a diet!"

Service

Pros:

  • "our young server mia was very smart polite and had impeccable manners"
  • "The service we received was excellent: attentive but unobtrusive"
  • "The staff are brilliant, very helpful and friendly."
  • "The staff were all friendly and attentive."
  • "The service is brilliant Annie served us and was back and forth making sure we was ok 5*."
  • "Waitresses were very pleasant and attentive."
  • "Staff were very friendly and helpful on our arrival."

Cons:

  • "Never said anything when we where there as what s the point nobody would've listened sorry swan never again cod prices for pollock."
  • "service was very busy and all over the place"
  • "The staff are very busy and of late, your table will be unclean."
  • "unfortunately they do not serve fish bites for kids a bit disappointed there, only large fish finger ..not the same"
  • "On two occasions we have requested plaice and emphasised 'lightly battered' on the first and 'very lightly battered' on the second occasion... They came with normal copious amounts of batter."
  • "Definitely a quality drop on taste since our last visit"
  • "The tea let it down for me, weak"

Atmosphere & Cleanliness

Pros:

  • "The place is a little dated but that gave it a nostalgic feel for me and reminded me of my childhood."
  • "Nice, bright clean restaurant, and good service too."
  • "The seating area is spacious and clean and table service is offered"
  • "Toilets were spotless"
  • "great feel to the seating/dining area all tables clean and tidy"
  • "Staff are so friendly and the decor gives the place a traditional seaside feel."
  • "Straightforward menu, clean and well kept"

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