Benoli Reviews Summary

Category: Italian restaurant Norwich, UK

Address: 5 Orford St, Norwich, NR1 3LE, United Kingdom

Phone: +441603633056

Rating: 4.7
based on 159 reviews.

Food Quality

Pros:

  • "The food was excellent, fresh pasta made daily, really tasty sauces."
  • "Incredible food and Benoli is a special place, the service is always wonderful."
  • "Food wise, everything was spot on, the handmade pastas were full of flavour."
  • "The food is next level, all the ingredients used are top quality, complex flavours, portion sizes are just right."
  • "Every dish was fantastic well presented and tasted divine."
  • "The food was amazing. Portion sizes were perfect, the menu was nice and small, meaning everything on there was going to be of the highest quality."
  • "Absolutely stunning food and wonderful service."
  • "The food was sensational and the chef knocked it out the park."

Cons:

  • "£32 for a main is high."
  • "Each time we've felt some of the dishes tasted very similar, we ordered three starters and two mains."
  • "Starters were a little disappointing but the mains and dessert were great!"
  • "For a place to have such great reviews and food of such a high standard, I was expecting more from the service and atmosphere."
  • "Croquettes were good. The foccacia bread was terrible."
  • "The squid ink cavatelli was over salted and the baby octopus overdone and chewy."
  • "Mains were a little salty, but flavours were great and the texture of the pasta was spot on."
  • "My starter was Pork Belly hiding underneath a lettuce leaf and a shell on prawn laying next to it."

Service

Pros:

  • "Service is very good, the staff are happy to talk you through the menu and answer any questions you have."
  • "The service was really good. I think I had probably one of the best desserts ever."
  • "The service was a bit slow to get mains, but they came and apologised for the delay, and they're released and friendly staff."
  • "Only thing is there was a fairly long wait on our initial drinks and it was very hot in the restaurant."
  • "The service is particularly good with staff really attentive and considerate of diners."
  • "The staff is friendly and professional."
  • "The staff are super friendly (especially when you leave your scarf behind)."
  • "Impeccable dishes, excellent table service, incredible food."

Cons:

  • "We've been twice now and maybe we didn't order well."
  • "Had to wait 20 minutes to order desserts and when arrived being told I have to leave the table in 7 minutes… so I eat in hurry and bill arrived I felt pressed to pay."
  • "Unfortunately, this restaurant is not dog friendly."
  • "It would have been great to be served the pasta mixed together with the sauce and starchy water so it was a more cohesive."
  • "Drinks again; we ordered an extra 2 drinks before our main was due to have with it. They didn’t arrive until our the main was finished."
  • "A shame really. We went on a Tuesday evening and it was full for both sittings. Full but not over noisy."
  • "Tried a walk in on Saturday lunchtime on the off chance, realising an available table was unlikely anyway. Was dismissed in a tone revealing the waitress was clearly far above her station."
  • "When the desserts arrived we asked for the coffees to be removed and replaced when we had finished dessert."

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