Address: Center Parcs Elveden Forest, Brandon, IP27 0YZ, United Kingdom
Phone: +441842894514
Rating: 3.8
based on 140 reviews.
Service
Pros:
"All staff that spoke to us were friendly."
"The Manager, Lynne, was hilarious and surprised us with a bottle of bubbles to help us celebrate."
"We had great service from the start."
"Special mention to our server, Rachel, who was very personable and attentive."
"Service was friendly and helpful."
"Our server, Beth, was lovely and made sure everything was to our liking."
"Rachel was particularly lovely and charming, made us feel really welcome."
Cons:
"No positive comments regarding wait time."
"Service was slow and the restaurant was only a third full."
"Service wasn’t brilliant, two of the staff were quite rude and also forgot drinks."
"A horrific evening at a restaurant... ruined our final night at Centre Parcs."
"We had to seat ourselves after asking for a table for 4 people we were then ignored."
"Poor service, poor food- not enough staff."
"Visited for breakfast and was disappointed by the manner of staff who were rude to customers and disinterested in serving despite not being busy."
Food Quality
Pros:
"Steak was perfect cooked to order (rare), which is unusual for restaurants these days."
"The food was very nice, reasonably priced and with the exception of a few out-of-place burgers, was authentically French."
"The food was great and piping hot which I appreciate is extremely difficult with so many to cater for."
"The food was amazing, I couldn't fault one element on all of our dishes."
"The food was absolutely delicious (loved the duck and the demi-poulet)."
"The Grand, as the name implies, is large and very filling and, most importantly, well-cooked."
"The food was very nice I ordered the 7oz black angus beef burger and I could not fault it."
Cons:
"The onion soup was literally brown water."
"Food was average at best and only two vegan options on the menu."
"The steak was very sad and dry."
"Poor food, Chicken burger had the smallest chicken breast I've ever seen, rest of the food was average at above average price."
"We had 6 meals there last night and they were all very poor quality, I had Beef Bourguignon, it was the smallest portion I’ve ever had, 3 lumps of fat and no meat really at all."
"The rest of the food was ok, but not worth the inflated prices if a CenterParcs."
"Food was really disappointing. What has happened to the Cafe Rouge we used to know?"
Atmosphere
Pros:
"I had a really good time here with the family."
"The atmosphere was unbelievable for afternoon tea."
"Had a nice atmosphere."
"Large dining café in the centre of Elvedon Center Parcs. Fairly open plan and can get very busy, but excellent food and friendly staff."
"The restaurant was very clean and i noticed a kids playroom to keep the little ones occupied, which i thought was genius."
"Very nice restaurant located in centre parcs. So even better. Very helpful staff, lovely food, drinks were spot on."
"A wonderful establishment with equally wonderful staff."
Cons:
"Will not return!"
"It's time for a new restaurant here."
"Overall rather disappointing."
"Centre Parcs, Elvendon, Suffolk - Large, no atmosphere, mediocre food(expensive pub grub), poor value for money."
"Really overpriced and underwhelming food."
"So much is off the menu it is hard for vegetarians or vegans."
"Disappointingly mediocre."
Value
Pros:
"The food was very nice, reasonably priced."
"We had afternoon tea for £18 per couple. Certainly more than enough to eat & drink!"
"Of all the restaurants on the site, the breakfasts are probably the cheapest."
Cons:
"Just a bit rubbish when you’re paying over £200."
"It ended up being an awful lot more expensive than I would have thought."
"The rest of the food was ok, but not worth the inflated prices if a CenterParcs."
"Again as with everything at Centre parcs the prices are ridiculous. £12 for a baguette!?!!!!!!?!?!"
"Very poor considering the cost.. 7oz fillet steak with just a few skinny fries... that's it!"