ALTERATION STATION Reviews Summary

Quality of Service

Pros:

• "His workmanship on it was stunning. It was precise and delicate."
• "The result is seamless and the dress is a perfect fit now."
• "He did a very good job and neat! I really couldn't find any traces of the stitching."
• "Tony is so skilled. He's always so happy to help and can fix anything!"
• "The garments come out looking like new!"
• "Great Workmanship, it looks as good as new, you can't even tell its had any repair work done to it, such is the quality finish of the stitching."
• "Tony did the most wonderful job on my jeans and coat and is the most kind and lovely man."

Cons:

• "Unfortunately Tony burnt my wife's dress, which was only in to be taken up, leaving a very obvious and unremovable mark."
• "He was unwilling to even discuss let alone admit any fault."
• "Very disappointed after spending £40 on a simple alteration."
• "Really disappointing experience: the initial quote was nowhere near the final price and when I questioned why that happened, I was explained that they charged me for the time I was changing in the changing room."
• "The initial little cuts that served as markings where to cut the dress are still there because they were clearly placed higher than needed; and you can also see loose pieces of fabric here and there, as well as uneven cuts."
• "Steer clear."
• "Exteremelly unprofessional, rude and money hungry place! I definitely do not recommend!"

Customer Service

Pros:

• "Tony was so friendly, I couldn’t have asked for better service!"
• "Tony provides excellent service, he is very professional but still warm."
• "I can't recommend Tony enough, a very friendly bloke who offers a fantastic service."
• "Tony is lovely and did a cracking job."
• "Fantastic service, will definitely use again!"
• "Tony is very friendly and a master at what he does."
• "Tony is lovely and so helpful. He talks through everything he is going to do, offers great advice for the alterations."

Cons:

• "I went there to change the zipper of a coat, they asked me 15 £ for the service and after 2 month the zipper was already broken."
• "Not the cheapest but not too expensive either."
• "It cost £40 so it’s a premium service but a small price to pay when everyone else wanted to glue patches on it and for a jacket worth £200 its made it like new!"
• "The initial quote was nowhere near the final price."
• "I’ll never recommend them!!!!!!!!!."

Speed of Service

Pros:

• "I took a jacket in at 14.00 hrs to be altered and by 18.25 hrs I had a text from Tony saying my jacket was ready."
• "Very reasonable price and done in an incredibly short amount of time!"
• "He works so quickly I was able to get one of my garment back the same day."
• "I dropped off my fleece on Saturday morning, Tony measured me up in about 5 minutes and said it would be done in a week. 3 hours later and it was done!"
• "Not even an hour later I get a call saying it had already been done."
• "I received a text, 45 mins after I left, to say it was ready to pick up!!"
• "Needed it done by Friday afternoon and got a text 3 hours later saying ready for collection."

Cons:

• "I went there to change the zipper of a coat, they asked me 15 £ for the service and after 2 month the zipper was already broken."

Value for Money

Pros:

• "Anyway worth for everything; job done neatly, friendly and reasonable price!"
• "You get what you pay for."
• "Very reasonable price and done in an incredibly short amount of time!"
• "Best of all it only cost £35!"
• "He charged me £50, but for a 2 week old coat that I paid £1300, the cost of repair was a drop in the ocean."
• "The price is so reasonable for the service, alteration and finish."
• "The trousers look like new and he also reinforced the other side to prevent the same issue. All for a tenner."

Cons:

• "Very disappointed after spending £40 on a simple alteration."
• "Not the cheapest but not too expensive either."
• "It cost £40 so it’s a premium service but a small price to pay when everyone else wanted to glue patches on it and for a jacket worth £200 its made it like new!"
• "The initial quote was nowhere near the final price."