Marcus King Tailor Reviews Summary

Quality of Tailoring

Pros:

• "Professional finish with attention to details, job completed in a timely manner."
• "My dress was completed to a wonderfully high standard in a fraction of the expected time!"
• "The seams are perfect and the alteration was very well done."
• "The fit and profile are now perfect and the level of service was first class with a very quick turnaround time."
• "He is very experienced when he gave advice on how he would do it."
• "The standard of work is so good it is impossible to tell that the jacket has been altered!"
• "Adjusted the length and width of a pair of jeans that were too big for me, great quality job and nice seamless finish."
• "The stitching on all of the alterations has been immaculate. What a true craftsmanship."

Cons:

• "I was charged £250 to alter a suit and they did it badly! Trousers too short, sleeves too short, jacket lopsided."
• "Horrid, took in a expensive dress and a pair of jeans and neither were good."
• "Really friendly staff, but very disappointed of job done. One of two legs was longer after shortening."
• "UPDATE: Had to travel to Manchester to go to a Gucci store to ask the store workers for advice and they are convinced no instructions were followed, and they essentially doused the jumper in bleach."

Customer Service

Pros:

• "However that did not compromise his customer service at all. He is also a very funny guy."
• "The tailor wasn't shy to provide his expert advice on how to best alter my dress, including alterations I hadn't even considered!"
• "Fantastic service from Marcus Tailor King - I had my coats dry cleaned to perfection."
• "The staff here were amazing, and couldn't do enough for you in terms of their service."
• "Very friendly and informative owner, replaced and repaired a zip for me, the quality is excellent and looks better than before."
• "Friendly, professional and very efficient service. I took a shirt in for a last-minute fitting at 2pm on Saturday and it was finished, ready for collection before 4pm."

Cons:

• "He then demanded quite aggressively £10 for his “service” which was just a 2 minute chat and rolling my sleeves up."
• "Job done well enough but the man at the counter is rude."
• "The man has atrocious customer service, arguing with us as well as being rude and abrupt to other customers visiting the store."
• "Disgusting absolutely disgusting. Owner is a disgrace. Bad alteration leading to charging me more after was told in the morning no charge then went to collect with a charge."

Pricing and Turnaround Time

Pros:

• "She did the sleeves for me for £25 in 3 days and the quality was perfect!"
• "Incredible service and skill by these guys, couldn't be happier with the results and will definitely be making this place my go-to for clothing alterations."
• "Very reasonably priced too. Thanks so much - I will definitely be back in the future."
• "Reasonable pricing considering the standard and quality of work, attention to detail and service provided."

Cons:

• "He then told me it would be £120 and would take 3 weeks for the shortening!"
• "Do not use this place unless you want you’re eyeballs ripped out. The man is a con artist, he carefully goes into detail throughout the fitting."
• "He pointed his fingers at me and gave me abuse. It got that bad I nearly called the police on site due to his behaviour."