BSB Solicitors Reviews Summary

Professionalism and Expertise

Pros:

• "Jonathan was absolutely wonderful, kind, understanding and supportive."
• "Jim was empathetic, measured in his approach to teasing out the facts and always extremely responsive throughout the process."
• "Jonathan was extremely professional, calm, kind, genuine and patient and it was like a weight lifted off our shoulders when we got in touch with him."
• "Jim Skelsey helped me with my case, He is well informed and knowledgeable in his field."
• "Jim was incredible when representing me for my sentencing hearing in Crown Court."
• "Jim was highly knowledgeable, professional, and dedicated throughout the process."
• "James was very supportive and friendly, and took a professional and positive approach."

Cons:

• "I did not appreciate the firm agreeing to take on our legal matter just for them to take 3 weeks and decide they no longer had capacity."
• "If you’re unfortunate enough to engage Chloe Hindley as your solicitor be aware that if she says that you will be released from custody within one hour. It can mean as in my case three days later."
• "Not even a tiny bit of help to explain what went wrong. Serious lack of integrity be warned."
• "I looked at the feedback and thought to my self hey i can see alot of success with people having to deal woth fair envasion but know i realiased all these feedback are all Fake."

Client Support and Communication

Pros:

• "Monika was very helpful, she gave me some good detailed information and after consultation she sent me a long email with all the details we discussed."
• "They exhibited a great deal of care for my sensibilities as a client and kept good lines of communication open at all times."
• "Hannah at BSB could not have been more helpful and always responded promptly to our numerous emails, and she inspired confidence that a criminal conviction could be avoided."
• "Communication was excellent - with Jim responding to messages even during unsocial hours."
• "She was great with communicating with me and keeping me up to date with what was happening."
• "They were meticulous in preparing the case, communicated effectively, and provided clear explanations."
• "I was able to make contact with Jim whenever needed and he was so informative."

Cons:

• "We never felt as though we weren't kept updated or given the best advice."

Outcome and Resolution

Pros:

• "Really You safe my life after suffering more than 10 months being denied to see my kids after being wrongly convicted Over falsely allegation."
• "The Organisation did not prosecute."
• "My case ended up being settled with a small out of court fee which I was immensely grateful for!!"
• "Would highly recommend this firm and Jim to anyone needing help."
• "The whole situation was resolved very quickly in just over a week and much to my relief I received a warning for forgetting to tap in, rather than a prosecution and a criminal record."
• "With their expertise, we achieved a favorable outcome, and the charges were dismissed."
• "The end result was a successful dismissal of proceedings which I am so grateful for."

Cons:

• "after dealing with bsb i had giving a fine from Tfl aswell as a Conviction."