Burlingtons Legal LLP Reviews Summary

Responsiveness and Availability

Pros:

• "He was very responsive, often replying to emails well outside of office hours."
• "He is thorough, to the point, and responsive on both weekends and outside of normal office hours."
• "He works over the weekends and well outside of office hours to ensure timely delivery and clients satisfaction."
• "He was extremely quick to respond and often replied at weekends and outside of regular working hours."
• "Fionan's communication skills are second to none. He was always prompt in responding to our inquiries."
• "Fionan Foo's outstanding service during our flat purchase. He is a consummate professional who combines legal expertise with exceptional client care."
• "His thoroughness made us feel we were well looked after, and your efficiency and quick response time (even after hours)."
• "Fionan's thoroughness, efficiency, and rapid response times left a lasting impression on me."

Cons:

• "Fionan did indeed work long hours whilst replying to our emails at unsociable hours however, we didn't set this out as an expectation."
• "With Fionan working such long hours, I felt like he acted more as a communications facilitator rather than a solicitor."
• "Going with Burlingtons made us feel really isolated in the whole sale process as very little advise, and help was given."

Professionalism and Efficiency

Pros:

• "Richard is extremely professional, knowledgeable and competent in all legal matters surrounding employment."
• "He is clear and committed to getting things done quickly, with no waste or waffle."
• "I cannot speak highly enough of Fionan, he was extremely diligent and thorough."
• "Fionan was excellent with his service, communication, and his analysis of all the details."
• "I would highly praise the quality and efficiency of his work, and highly recommend him."
• "Fionan is not only very experienced but also goes above and beyond to provide his clients with the best information available."
• "He was extremely diligent, fast, and provided advice in my best interest."
• "Fionan is an excellent, efficient solicitor who helped me achieve a complicated simultaneous exchange/completion with no fuss from his end."

Cons:

• "Where we had to do the leg work to understand a lot of things, learning terms and only working besides Foxtons rather than Burlingtons."
• "Unfortunately, our buyers had several queries which went back and forth with, and it got to a point where Fionan literally refused to continue doing as he claimed he already has done a lot of work for little reward."
• "Going with Burlingtons made us feel really isolated in the whole sale process as very little advise, and help was given – Fionan’s professionalism was questionable."