Address: Street Ashton, Stretton Under Fosse, Rugby CV23 0PJ, United Kingdom
Phone: +441788460112
Rating: 4.5
based on 104 reviews.
Staff and Service
Pros:
"Natalie handled our wedding day and was on the ball from the minute we arrived!"
"The staff, especially Mel who hosted from 8.30 am were all excellent, nothing was too much trouble."
"Claire and the wedding team were on hand throughout to help with set-up and arrivals, helped to direct our guests and get them comfortable."
"Sarah is an absolute superstar, she was everything I needed and more when it came to helping me organise my day."
"All of the staff were amazing and so attentive."
"The staff were excellent from the first time we went to see the venue, through all of the planning meetings to excellent service on the day itself."
"The staff were so helpful and kind."
Cons:
"I personally wouldn't recommend this venue to anyone and indeed regret my decision to use them in the first place."
"Other guests mentioned the rudeness of the staff too."
"The staff members was rude to all our guest and made our guest feel uncomfortable and unwelcome."
"During this time we felt like we was being bullied into a drinks package which would of cost us £600 no matter what choice of drink you choose."
"They misunderstood the bar tab system and as a result guests were charged for drinks when they shouldn't have been."
"I was also told by a number of guests that the bar staff were rude to them."
"General feel from management was that you being there was a hassle."
Food Quality
Pros:
"All the food across the day was amazing – we opted for the redwood meat platters for the wedding breakfast and pizzas for the evening."
"The food was delicious and beautifully presented."
"The food was outstanding and some of our guests even commented that 'it was the best wedding food they had ever eaten'."
"The food was fantastic as were the cocktails."
"The food was incredible."
"The food was gorgeous."
"The food is outstanding - since booking our wedding we have visited twice for Sunday Roast - it's SO delicious!"
Cons:
"Me and my husband didn't have chance to eat the hog roast as it was taken away and when asked if they could box some up we were told that it wasn't allowed."
"There was a lot of leftover food for both lunch and dinner, but people were told they couldn't have more to finish it up."
"Considering the prices they charge for everything they also charged the bride and groom nearly £150 for a bottle of alcohol that had been dropped outside."
"We had pre-paid £1500 for a free bar. On expiry the staff were to THEN start charging."
"The next day we requested the breakdown and discovered that they had only spent £600 before charging guests."
"During this time we felt like we was being bullied into a drinks package which would of cost us £600 no matter what choice of drink you choose."
"They changed the corkage prices 3 weeks before our wedding to almost triple the first price."
Venue and Accommodation
Pros:
"Everyone commented on how beautiful the venue was and how it was one of the best weddings they had been to."
"Fantastic venue! From the moment we walked through the door to have a look around, there was nothing that they couldn't help with."
"The venue is beautiful, the building and the grounds."
"The onsite accommodation was incredibly useful, each of the rooms was well-furnished and comfortable."
"Couldn't fault the location, garden large for the outside photos."
"Bedrooms excellent, large and clean."
"The venue looked awesome with loads of places for photographs."
Cons:
"Nice place but wasn't impressed with the room we had no bath and no wardrobes very small dressing table and just coat hangers for our clothes."
"Rooms were a bit dated and small with a very early check out of 9am."
"Our room was very basic, no tv or cupboards and could hear all the noise from the corridor."
"Breakfast served between 9am and 10am only. Had to check out at this point also to allow next wedding in. Not really ideal or acceptable these days."
"No toilet brush, a must, no pillow protectors, a must, no wardrobe, but room very small, wouldn't like to stay for more than one night."
"Bedrooms really not up to scratch, not even a TV."
"We were disappointed by the cleanliness, thick dust on lamps, sink, very small, and not very clean."
Management and Planning
Pros:
"Karen our wedding planner was amazing, she made sure the day ran smoothly and nothing was too much to ask."
"Mia was the best wedding coordinator you could ever wish for. Mia was so attentive throughout the whole day."
"From the early stages of planning and right up until we left after breakfast the next day the staff were amazing."
"If you are looking for a wedding venue that offers the opportunity for a fabulous day then look no further than Ashton Lodge."
"We finally got married in Aug 2021 and had an amazing day."
"We couldn't of wished for a better day. Highly recommend if looking for a wedding venue!"
"The staff were amazing from start to finish with any request given they delivered."
Cons:
"After this, they attempted to charge us an additional and unagreed £825 because the rates for 2021 were going up."
"We were told that we had two choices; uninvite nearly 50 guests so that we could accommodate their new capacity and still go ahead on the day, or accept one of their remaining unbooked October 2021 dates."
"Communication over the whole process could have been slightly better."
"The deposit was refunded in full, much later than the 14 day return T&C policy."
"Absolutely appalling! We actually didn't get to have our wedding here 31st October as just after we booked and paid a deposit of £2000 the UK went into national lockdown due to Covid-19."
"We asked for the refund as agreed in February, and were told that we could not have it."
"To this day Ashton Lodge still refuse to return our monies after we have respectfully requested them disgusting behaviour."