Casa Mexicana Reviews Summary

Category: Mexican restaurant Bristol

Address: 29, 31 Zetland Rd, Redland, Bristol BS6 7AH, United Kingdom

Phone: +441179243901

Rating: 4.4
based on 197 reviews.

Service

Pros:

  • "service was swift, knowledgable and friendly."
  • "Sharon you looked after our needs beautifully - thank you."
  • "Our waiter Hal was brilliant from the beginning, really helpful with the dietary stuff and generally attentive and speedy."
  • "The service so efficient with lush vibes, cocktails A1."
  • "The staff were friendly and attentive."
  • "Service from start to finish excellent.nothing was too much trouble for us."
  • "The service was fantastic. She got a big tip!"

Cons:

  • "Waitress dropped food in my friend's lap."
  • "We had to wait over an hour for the food to arrive."
  • "We waited soo long to get served each time despite not being very busy."
  • "Waiter completely forgot about one round of our drinks order."
  • "It took 2.5hrs in total to be served our meals, the drinks didn’t get served until after the starter and they managed to get the order wrong multiple times."
  • "it took over an hour to get served our main, then the staff were rude."
  • "Unfortnately the service tailed off as soon as we had eaten, we had to request a dessert menu and toward the end of the evening had to track waiting staff down for our bill."

Food Quality

Pros:

  • "Amazingly quick, perfectly authentic food."
  • "The food was incredibly fresh and portions were very generous!"
  • "As a Mexican I can say the food is really authentic."
  • "Food was of good quality, hot and served promptly."
  • "The food is AMAZING! Tasty and filling."
  • "The mole was tasty."
  • "I had the shredded pork main, it was delicious - meat soft and flavoursome - and a really generous portion!"

Cons:

  • "Good atmosphere and service, but what they serve is by no means Mexican food."
  • "The food arrived it had no flavour and we had to ask for dressing for the salad."
  • "However there were some dishes that were underwhelming and lacked in flavour like the chimicurri chicken."
  • "Salsa was tomato passata, making nachos soggy."
  • "The prawn fajitas were Ok but not worth the money."
  • "The salsa and guacamole did not taste fresh at all."
  • "The food was not nice at all. It did not taste fresh."

Atmosphere

Pros:

  • "Good atmosphere and service."
  • "The vibes are warm and energetic."
  • "If you are looking for a authentic Mexican atmosphere this is the place to go!"
  • "Fantastic Latin American venue. The hospitality from the staff coupled with an alluring latino background sound felt very authentic."
  • "In short, brilliant, genuine Mexican food in a safe warm environment!"
  • "Lovely friendly fun atmosphere and wonderful food."
  • "Nice atmosphere and pretty location."

Cons:

  • "The only issue is the ventilation inside, tends to get very warm and stuffy."
  • "My only critisim would be that the music made it very difficult to hear one another, maybe a tad too loud!"
  • "We were one of two big tables in the conservatory and the tables were squeezed so close together that people were constantly having to push past us to get to the gents toilets."
  • "Access to toilets is chaotic as these are located in the back room."
  • "The accoustics in the dining area do not improve the noise level if there are large parties of people."
  • "The atmosphere and restaurant was really lovely."
  • "the atmosphere is cosy and intimate."

Thanks! Your review is awaiting moderation.