Address: 9 The Quay, Poole, BH15 1HJ, United Kingdom
Phone: +441202836255
Rating: 4.7
based on 270 reviews.
Quality and Freshness of Seafood
Pros:
"Every fish dish they serve is caught fresh that day."
"An amazing place for lunch, great quality, fresh fish! Didn’t expect it from a touristic place at all!"
"The mussels and the dover sole were 10/10."
"Excellent food. Biggest mackerel ever seen which was super fresh cooked to perfection."
"Incredible food and HUGE portion sizes. A brilliant range of specialities of fresh catches of the day."
"I discovered a juicy white fish (gurnard) that was cooked to perfection."
"Best seafood dishes we have ever had in the UK, everything tasted fresh and perfectly cooked."
"Absolutely amaizing! The food was out of this world if you want decent fish and chips in Poole this is the place to go."
Cons:
"The portion size was small, for 18 pounds too expensive and the food was a bit greasy."
"The servers were great but the food was underwhelming. I had monkfish, they hadn't properly removed the skin."
"Very expensive and the food was a bit greasy. I would try the fish and chip shop next door next time."
"Service appalling. Food portions are very small. Food quality ok but not for the price."
"Fish well prepared and of the 10 menu items two premium and four standard were available."
"The calamari was bad, batter was not crispy and light it was flour and the larger bits were raw."
"Food was not tasty and I wasn't impressed with the customer service offered. I wouldn't go back there anytime soon."
"One of the most disappointing seafood restaurants ever been muscles overcooked the king prawns dripping in batty Grease."
Service and Staff Friendliness
Pros:
"The serving staff are very attentive, friendly, and helpful."
"Amazing fish & chips and scallops! Great food and service, just wanted to mention 'Andrew' who greeted us like old friends."
"Not only the food but the service is 5*! The waitress Bel was very good with people."
"We were greeted like an old friend from the hostess, who offered me a table. Within 2 minutes a drink was offered."
"Absolutely fantastic! Great team of staff and Andy was so welcoming, friendly and funny setting the tone for a great evening!"
"Great place! Attractive decor and lovely friendly staff, it felt fancy but not alienating, very welcoming atmosphere."
"The waiters were amazingly helpful and warm. I’ll visit again and highly recommend."
"The staff are really lovely and friendly and food was good. We would enjoy to come back again."
Cons:
"For first timers, we were not immediately clear that the menu was actually the table covering."
"When I asked, the waitress was quiet, so I thought she didn't hear me, when I asked again, she said...yes I am going to tell you...quite abruptly."
"I wondered whether our waitress was new, she seemed a little nervous and not sure how to engage with us."
"We arrived at rock fish to find the person at the front of house was on his tablet, we waited a good couple of minutes before he even looked up and spoke to us!"
"Service appalling. They tried to bring the mains with the starters? The manager refused to take accountability and blamed the waitresses."
"The service was terrible and the staff were unapologetic. We were halfway through our fish before the chips even arrived."
"Food was lovely and the service was very friendly, however ultimately orders were not sent and we waited a long time for our food."
"Mixed experience unfortunately. The food was lovely and the service was very friendly, however ultimately orders were not sent."
Value for Money
Pros:
"It is not cheap, but it is truly good value for money; the cost reflects the very high quality of the food they serve."
"I ordered a starter of whitebait, followed by monkfish. The whitebait was cooked perfectly and a very sizeable portion and was absolutely delicious."
"This is a premium restaurant that does everything perfectly and charges a very fair price for exceptional food."
"Highly recommend the food staff and restaurant! 5 star ⭐️ place to eat."
"The food, service, layout and attention to detail were excellent! We felt totally at ease and thoroughly enjoyed our lunch."
"We enjoyed a lovely meal at Rockfish yesterday. The food was delicious - scallops and fish tacos, yum."
"Rockfish is always best fish around. First visit to Rockfish Poole and it was our wedding anniversary; the staff couldn’t have been more attentive and caring."
"Superb place to dine out. We went on Sunday 1st and the food was great, the service, atmosphere and attention to detail were all equally outstanding."
Cons:
"The portion size was small, for 18 pounds too expensive and the food was a bit greasy."
"Ordered the sour dough bread and anchovy mayo for 4.50. A bit pricey for two small pieces of bread."
"I wish there were a Rockfish near / in London. I have tried them before in Brixham and I was happy to find one en-route in Poole during our recent trip."
"The restaurant is extremely overpriced! £29.99 for mussels in white wine as a main course?"
"Fish n chips for two with one drink nearly £60. Haddock was good but chips were quite hard and small."
"£14 for one cod and chips, really. Fillet o fish grilled with a basic salad also very expensive."
"They hardly had anything that was on the menu, 15 dishes unavailable. Didn't even have cod, apparently it's too expensive at the moment."
"Save your money and get a take away at a third of the price and with proper thick cut chips. Over priced, basic fish & french fries, not as described on the menu."