Address: 2 Station Rd, Deeside, CH5 1SX, United Kingdom
Phone: +441244831273
Rating: 2.9
based on 215 reviews.
Food Quality
Pros:
"The chicken is not to a good standard and tough."
"Food was nice."
"I really love this place, the meal its perfect, the chips are my favorites, the burgues are so really good, i really love this place."
"Zinger tower burgers were lovely, but had gone lukewarm sitting on a tray for 5 minutes waiting for fries to cook."
"The food was satisfactory and had no faults 5/5 for that."
"Still food always freshly cooked and good quality."
"On a good day though you can't beat some good kfc chicken for a quick meal!!"
Cons:
"When I got home my piece of chicken was a drumstick with half the coating missing and cooked within an inch of its life."
"The food was disgusting."
"the chicken wss over cooked and fries were cold."
"The food was swimming in oil."
"The food isn't cooked enough chicken isn't crispy its soggy."
"Food was very poor, not very hot and chicken on the burgers was tough."
"disgusting food worst KFC ive ever had."
Service
Pros:
"Since I was in the queue she never stop working."
"There was a young lad on collection point who deserves extra credit."
"She looks smart and always smiling and saying thank you to customers."
"I will give 5 star to that Asian girl in Queensferry kfc. She’s so nice and polite."
"The young women at the till was extremely polite and helpful."
"Once I’d be served it wasn’t long until I had my meal!"
"Nevertheless the food was good and staff seemed experienced."
Cons:
"The worst kfc I’ve been too terrible service waited over an hour for food no one came to the till was waiting there for 15mins before using the only working self serve computer needs to be improved or closed down."
"Absolutely awful! Went in to order food."
"Will not use this KFC again."
"Absolutely disgraceful shop, ordered my food via just eat, never arrived."
"They messed up my order and it took 15 minutes to get me a twister that they forgot to give me."
"Worse kfc I have been in 40 minute waiting time the staff were rude the self service had no till role."
"Take ages to serve the food."
Cleanliness
Pros:
"The place is usually pretty clean which is nice."
"Been going here since moving to Deeside 13 years ago. Customer service has always been good, and since the the self-service it's improved further."
"A lot better and cleaner after the refurb."
"Restaurant was clean especially for how busy it was and the young women at the till was extremely polite and helpful."
"All in all good food for a small place."
Cons:
"Place is always messy. Toilets usually beyond safe use."
"The place was dirty food all over tables an pop over the floor, the floor material was very slippy under foot."
"Very dirty floor and tables with rubbish everywhere."
"The restaurant's always a pigsty - no one cleans the restaurant for what must be hour intervals at a push so you don't even want to sit in there, or you have to clean it yourself."
"The inside is filthy..everything is greasy, chairs tables, floors disgusting."
"Dirty toilets that smelt strongly of urine, no tissue in ladies and blocked toilets on the mens."
"The branch itself is always in an absolute mess with bins overflowing and rubbish left everywhere."
Management
Pros:
"Since the update in store, much better. Attentive staff and quick service."
Cons:
"Always a busy but that's down to poor management! And been run by kids."
"Appalling. They keep running out of gravy and corn cobs in the middle of the evening. Very, very, VERY poor management."
"Manager (in black) was seen to be laughing and joking with the staff and just generally not running the store as it should."
"The manager there is awful, always swearing in the back and shouting at the staff which are a bunch of slow kids."
"May I suggest a decent manager who can speed the service up and some staff that have had customer service training!!"
"How appalling is the service here?!?!?!"
"Worst customer service ever. Ignored at the counter for 10 minutes so they could prepare Internet orders."