The Trusty Servant Inn Reviews Summary

Food Quality

Pros:

• "Food was good quality, good sizes and not too pricey."
• "The food is lovely - I had a venison stew, my partner a chorizo and wild boar cassoulet."
• "Absolutely delicious."
• "All food appears to be cooked from scratch with ingredients from local suppliers where possible."
• "The food was superb and the portions huge."
• "The food was fantastic."
• "The food is first rate; definitely the best food we ate whilst staying in the New Forest area, and it was excellent value for money."

Cons:

• "Food was really bad, nothing like expected from other comments here!"
• "The tofu portion was quite small and average, and was overpowered by a huge portion of flavourless rice."
• "The burger was fine - but didn’t have a lot of flavour."
• "The dishes were quite expensive and it felt like not a lot of thought or effort had gone into them."
• "The food was okay, nothing special - quite bland in flavor and the portions were way too big."
• "Horrible food. We ordered the vegetarian burgers which appeared to be tasteless Indian style bhajis in a bun, with the strangest accompanyment of yoghurt, and with piled on top papadums with a load of mango chutney."
• "The food tasted like it had been frozen."

Service

Pros:

• "The staff were really friendly and welcoming, plus they allow dogs (and provide treats for them if their owners allow)."
• "Friendly and quite efficient service."
• "Our server was friendly and attentive."
• "Great service and well planned Covid precautions in place."
• "The team at The Trusty Servant especially the young lady and man running front of house were incredibly accommodating and helpful."
• "Thank you so much to the lady who works so hard serving and clearing tables (wish I had got her name) and for her patience with my dad with early dementia."
• "Staff are friendly and attentive, plus the food served here is excellent."

Cons:

• "Staff couldn't find the butter so we had burnt toast without butter and crumpet (which replaced the muffin) without butter."
• "Then it took 10 minutes and asking 2 different people to get our bill."
• "They took our food order and warned it would be 40 mins. After an hour I went to ask about our food and staff incorrectly claimed that it would come in 5 minutes. 15 minutes later I asked again and they finally admitted they had not started cooking it."
• "Not what I'd expect for nearly £10 a glass and very disappointing attitude by the male manager."
• "Rude, inattentive staff, poor communication regarding Covid, made to feel unwelcome."
• "We stood at the door waiting to be seated for 15 minutes past our booked time."
• "Unfortunately the staff still charged us for the desert which had to be pointed out and the bill amended."

Atmosphere & Location

Pros:

• "Fantastic atmosphere."
• "Very nice country pub."
• "A lovely little pub with a big beer garden."
• "A traditional pub with a good atmosphere."
• "The space was cosy but not noisy."
• "Lovely pub with lots of history, tucked away in a nice corner of the New Forest."
• "It's a beautiful part of the country and the stocks on the village green outside gave a sense of history to the location."

Cons:

• "Formerly a great New Forest pub, now geared for tourists."
• "Terrible wine selection, 2 warm beers on tap."
• "Seems to be a lack of staff, although wait times weren't too bad for a busy Sunday dinner time."
• "However it's a shame there is a lot hunt related paintings on the walls."
• "The main thing that let the place down was the lack of thought that had gone into the very utilitarian communal guest entrance."
• "Externally the place definitely needs a lick of paint but don't let this put you off."
• "The menu promised so much.....the food was thrown together and no better than a cheap, greasy spoon."

Value for Money

Pros:

• "Good price and the room was amazing."
• "The servings were big and very good value for money."
• "Worth every penny."
• "All were lovely dishes and you get a big plate for a reasonable price."
• "Fantastic Sunday roast for lunch and excellent value."
• "At £100/night for two people including breakfast, and an almost weirdly reasonably priced dinner menu, this place is incredible value for money."
• "Good food, a little bit on the pricey side, but good value."

Cons:

• "The dishes were quite expensive and it felt like not a lot of thought or effort had gone into them."
• "Food and drinks are very overpriced for what they are."
• "Not what I'd expect for nearly £10 a glass and very disappointing attitude by the male manager."
• "The prices are high but the quality is shockingly poor. I ordered the Thai prawn curry which comes for £19.5 which tasted like frozen food has been reheated."
• "Neck oil at £6.25 a pint is too dear but then again everyone charges the same."
• "If that is the case, they should NOT be charging 19.50 for a main..."
• "It was ridiculous! 20 pounds for that?"