"Our waiter was very attentive nothing was any trouble and he brought my Daughters birthday cake into the Dome with a Happy birthday hat on it was lovely ! Great experience 👍"
"The staff in this place are extremely friendly and helpful."
"We received excellent customer service."
"The staff were very friendly and welcoming and the food was very good too 😁 will definitely be going again."
"Very friendly and considerate staff, first class."
"Staff Very Helpful & Friendly, Good Quality Presentation of Food & Drinks."
"The staff were very friendly and helpful. The garden area was very pleasant."
Cons:
"Service was beyond poor and the manager was hostile."
"Poor service, warm beer & a packed bar & function literally sat at our dinner table made for a poor experience at the Fox & Hounds."
"The staff were half asleep, uncommunicative and slow."
"We booked a table over a week ago for a specific event. When we arrived the staff were rude, abrupt and unsympathetic."
"Food was at best acceptable and service was poor though it didn't appear to be the fault of the waitress - she just seemed to lack proper training."
"We had to wait over 45 minutes for any of our food and none of the staff would come over and explain the wait."
"Very disappointed with how my young family and I were treated at a recent event."
Food Quality
Pros:
"Beautiful made to order roast."
"The food was fantastic and the people who run and staff it were so kind, welcoming and helpful."
"All food was home prepared and tasted proper yummy."
"Quality meat served with excellent, enormous Yorkshire puddings and delicious roast potatoes and a side dish of vegetables."
"The food is freshly cooked and mostly homemade, exceptional."
"Sunday roast mixed meat, decent slice of each. Roast was cooked well and very tasty, with plenty of gravy."
"The food is lovely, the staff are fantastic and very helpful!"
Cons:
"2 people had luke warm food."
"After taking our order came back to say 3 of or orders had ran out, had to reorder, fillet steak and lamb hangers were over cooked."
"The food they brought was disgusting, the potatoes soaked in oil, the burger meat fried so much that it had the texture of stone."
"We paid £17/18 for two slices of unseasoned and overcooked meat, potatoes and vegetables."
"The food was overpriced and poor quality."
"Ploughman's lunch was tasty but pricey for the smallish portion size."
"Absolutely disgusting, do not stay here even if you are desperate."
Ambiance & Decor
Pros:
"Lovely village pub with car park, nice setting and atmosphere."
"The lighting made the whole experience quite magical and unique."
"Loved the decor, very warm and friendly atmosphere."
"A very welcoming pub, loved the sparkle in the place."
"The pub has a charming look about it and that continues as you go inside with the low ceilings and beautifully decorated walls."
"The room was lovely, the beer gardens are beautiful and the staff were absolutely perfect."
"We thought the decor, cleanliness and atmosphere of this pub were second to none."
Cons:
"Granted.....it's had a make over but TBH the styling was probably by B&M bargains as the obligatory 'Love' paraphernalia & 'Calm Down' nonsense was spread throughout."
"Note; animal heads on plaques adorn some of the walls. Not really to my tastes but I can overlook them - others might object more strongly."
"Loses a star for the interior design which, in my opinion, is a bit too modern for a historic pub."
"Privacy: people would walk past window continually and in hotel description there was no mention of chickens and geese in pens outside of window, the 2 cockerals would crow continually from 4am for a least 4 hours."
Facilities & Cleanliness
Pros:
"The room was nice with good facilities."
"Rooms a bit small but very clean and tidy."
"Beautiful view from our room which was clean and fresh."
"Room excellent and exceptionally clean with super views."
"Toilets nice and modern and very clean."
"Sparkling clean toilets."
"Lovely room, perfect bathroom, comfy bed."
Cons:
"The room was nice with good facilities. Very disappointed however that my room was not serviced after the first night."
"There were hairs on 2 of the dishes, which the manager wiped off and claimed it wasn't there."
"No where to hang clothes, fire door was behind bed wall would slam loudly when guests came in and out."
"Breakfast is just a snack without coffee and tea, in the morning is nobody around if you need to ask or to request something."
"The breakfast disappointing bag outside the room first morning second morning Saturday just offered a choice of two pastries in a small brown bag."
"The sofa bed is too hard / uncomfortable to be called a bed."
"Seated in an additional area under a shed like roof."