"The staff were very helpful and gave impartial advice."
"The staff who I had dealings with were all polite and helpful."
"While looking for a pair of walking shoes two of the staff couldn't do enough to try and find me the perfect pair of walking shoes."
"Very helpful + polite staff, especially Neil who went out of his way to help."
"Staff are very helpful. Well worth a visit."
"The staff were astoundingly helpful, very good staff."
"Today I was served by a lady named Angie, she was extremely attentive towards my wife’s needs."
Cons:
"The shopping experience isn't great and dated with stiff staff mithering you every 30 seconds."
"Not the way to treat paying customers and looks psychotic to an outsider."
"Staff stood around chatting to each other, stock quite poor."
"Visited whilst passing, quite a large shop, lot's on sale. Staff really not helpful."
"Absolutely terrible most of the staff have no clue what they are talking about they mis sell you tents."
"The service I have received has been one of the worst."
"The sales assistant was barging past us and banging boxes the whole time, she was marching angrily around complaining."
Product Range and Quality
Pros:
"Winfields is great for everything outdoors... if you love your camping and caravanning this place is deffo for you."
"Very wide choice of equipment for hiking and camping."
"All the camping gear you could ever want (almost) and well informed and helpful staff to compliment that."
"Good bargains to be had and very large range of products."
"Great place for all your casual outdoor needs from boots to tents to camouflage gear."
"Massive range of camping gear & work wear, this includes clothing & footwear sections alongside equipment i.e tents, camping stoves etc."
"Good selection of high quality tents."
Cons:
"Overpriced to the extreme! Prices seem to be aimed at tourists."
"The shoe department has been scaled down drastically."
"Very limited choice and if I had time to go somewhere else I would have."
"Hiking clothing not really in any sensible order with brands just strewn around the place."
"Hardly had any work wear the shelves where nearly empty."
"The tent poles we received were not quite as described on the website."
"Disappointed by lack of choice."
Shopping Experience
Pros:
"It's really nice to stroll around without being accosted."
"I love Winfields, great choice and great value a lovely restaurant and lots of free parking."
"Prices are very competitive."
"Prices were great and unbeaten."
"One of my favourite places to go. I love camping and this place has most of what you need at reasonable prices."
"The sales are amazing if you can wait."
"A fascinating motor cycle museum, which certainly brings back memories to me."
Cons:
"This store has massively gone downhill."
"Entry is refused if you don't have a face mask regardless of exemption."
"Be careful, another time I went I was stuck in traffic so long I had to turn back as the shop was going to be closed before I got there."
"The place looked empty and service at the till was minimal at best."
"It's not what it was, felt time worn, no cafe anymore, and there were more staff than customers."
"Going downhill fast. Absolutely baltic, probably in an attempt to make you purchase a coat just so you can look round the shop without freezing to death."
"Compared to Boundary Mill the place is shabby and in need of renovating."