Address: 28 Castlegate, York, YO1 9RP, United Kingdom
Phone: +441904848909
Rating: 4.8
based on 208 reviews.
Food Quality
Pros:
"The food, absolutely incredible, would highly recommend the Truffle Cheddar & Hummus!"
"The cheese board was so good, with the Delice De Bourgogne the best cheese I’ve ever eaten."
"The food was absolutely delicious and plenty for the two of us."
"The food pairing with the wine was great especially for the brownie and dessert wine at the end."
"The food was amazing and great value."
"Food absolutely delicious, & you can tailor it to what you would like."
"The food was sensational."
Cons:
"Bitterly disappointed."
"Could be great, but not up to standard yet."
"One course tasted awful, like it was dipped in paraffin."
"Food was nice but nothing special."
"Horrendously overpriced .... Wine pairing with small plates £39 pp...."
Service
Pros:
"The staff couldn't have been kinder and more helpful and I was very grateful to them for looking after us."
"Our server was Ellie, who was very friendly and welcoming and was clearly very knowledgeable about the wine she was giving us."
"The staff were brilliant, in particular our server Lydia, who was exceptionally knowledgeable about the menu, and provided just the right amount of attentiveness."
"All the staff were extremely knowledgeable about both the food and the wine and were all so friendly."
"The service was amazing, the staff were friendly and gave brilliant advice on wine varieties to try."
"The staff were attentive, knowledgeable, polite and friendly."
"Staff very attentive and knowledgeable."
Cons:
"Service was really slow and while some staff were lovely, others were really uninterested, veering on rude."
"It took over 20mins just to receive a greeting and ask a question about the menu - whilst the venue was very quiet (no more than 50% capacity) and others who arrived later were served earlier."
"Even then, we received a very rude and uninterested reply - asking what was on the meat / cheese platters as unsure what to get, we were told 'well if you want meat or cheese, get the meat or cheese...'."
"I had to prompt again 'sorry can we just get some water, just really dehydrated' and was angrily scolded at 'IT'LL BE READY IN A MINUTE'."
"Some staff excellent, but being completely ignored at the door whilst a server had a conversation with a nearby table (without so much as a holding nod or smile) was an uninspiring start."
"Staff normally very attentive but seemed overwhelmed today."
"They seemed to be struggling with new covid measures as we had to wait 15minutes to be seated despite arriving on time."
Ambience
Pros:
"The aesthetic was perfect and I'm really looking forward to visiting again."
"Atmosphere is chilled, relaxed but grown up."
"Great service, great ambience, really nice evening :)"
"Rich, raunchy, radiant. A delicious night at pairings wine bar to celebrate my 24th birthday."
"The venue is warm and trendy."
"It’s lovely inside, really lovely and warm in the colder months."
"The decor instantly impressed us, very sophisticated but still cosy and endearing."
Cons:
"It gets a bit loud later in the evening if you're neurodiverse with sound sensitivity; recommend bringing earplugs for that."
"Just don't sit near the door on a cold night as you get a blast of cold air over you every time it opens."
"Sat in the window & seemed to be forgotten about."
"Poor service all-round, will not visit again."
Value
Pros:
"Great value, great food & great staff!!"
"This place is affordable and delicious!"
"The food was amazing and great value."
"The wine was also wonderful and surprisingly affordable."
"Very, very good and not at silly prices."
"The prices are decent as well which is a bonus!"
"It's one of the best experiences I've had and such good value for money."
Cons:
"It loses the fifth star because it makes me feel uncomfortable to find my bill with the 10% added."
"A little over priced I felt it was closer to £20 in value as opposed to £25 but never the less we really enjoyed it and would go again."
"Horrendously overpriced .... Wine pairing with small plates £39 pp...."
Recommendation
Pros:
"You must visit this place!"
"I would highly recommend this as an eatery and venue in which to enjoy both quality food and service."
"Highly recommended for a rather grown up stress free evening."
"I would highly recommend."
"This is THE place in York for a romantic wine and dine experience."
"Highly recommend and will definitely be going back."
"Would absolutely recommend this experience to everyone who loves wines."
Cons:
"Unfortunately quite let down by the visit here last Sunday."
"I won’t be rushing back. Disappointed."
"Was overall a bit disappointed with the flights of wine that we had (and we tried 4 different ones!)."
"Came away feeling I could have spent less and had a more enjoyable time elsewhere, sadly."