"Wheelchairs were available and a very good minibus with disabled access to get from car park to castle."
"They lend mobility scooters for those disabled people."
"A shuttle is available for those with limited mobility."
"There is a shuttle bus provided free for those unable to walk up."
"A free coach is available... which runs frequently from the car park to the castle...for those of us who find uphill walking challenging."
"Excellent accessibility options provided by the National Trust."
"There is a free shuttle bus to take you to and from the castle, if you do not wish to walk up the winding road to the entrance gate."
Cons:
"Be aware that it is a decent 30/45 minute walk from the bus stop up a gradual incline."
"There is a very steep hill from the carpark to the castle which is difficult for elderly and impossible for disabled."
"The way to the castle is slightly uphill (to bear in mind for people with mobility issues)."
"However a bus is available to assist but not suitable for wheelchair users."
"No lift available for disabled people unfortunately."
"There is a walk up a hill to the castle from the car park / ticket office but for anyone who wants to use it there is minibus available (No dogs allowed on the bus)."
"Be aware theres a few hills to climb."
Facilities
Pros:
"good clean toilets in the entrance complex where there is also a shop plus small food and drink outlet plus an ice cream bar."
"There is a refreshment spot near the entrance with a picnic area and playground."
"To note there is a tea room and toilets inside castle."
"Facilities are good, with a cafe and kiosk selling coffees."
"Great cafe in the cellar."
"Usual good facilities from NT."
"Facilities were excellent too."
Cons:
"Cafes on site bit expensive if a lot of you."
"We enjoyed the walks but were let down by the cost of the food and beverages."
"Liked the activities that had been organised for the day with the straw castle! Quite expensive extra though for the current times!"
"It is expensive to get in, which might have been because of the bank holiday, £27 for 2 adults."
"The ladies toilets at the top were out of order and it's a long way to the bottom.... A temporary solution is required!"
"Food and drink is very high priced, with no discount for members which is a shame."
"£15 entry and £6.50 for coffee and a small cake."
Gardens and Grounds
Pros:
"What impressed me was the gardens."
"The grounds are large and lots of flowers in bloom."
"The castle is surrounded on all sides by glorious country views, and the castle gardens are beautifully kept and very picturesque, just lovely to walk through."
"The gardens were beautiful and well kept."
"The gardens are huge and amazingly well kept."
"The gardens are magnificent."
"The gardens are stunning and very well maintained, a lovely place for a walk and picnic."
Cons:
"Pleasure forest would have been better if had been visiting when snowdrops out or bluebells as not much to see."
"Unfortunately were unable to see much of the gardens which was a pity."
"The gardens outside were being worked on so couldn't go in to see them."
"Sadly we didn't get to see the spectacular views due to low cloud cover but we've have made a note to return on a better day to see what we missed first time around."
"We were slightly disappointed that we could not get close to the roof and have a great view from the top."
"Xmas at Chirk Castle. Very disappointing. We visited a few years ago and it was magical. However this has been scaled back dramatically, resulting in an extremely underwhelming Xmas experience."
"There was a bit of a queue at the café and a shortage of covered seats."
Castle Experience
Pros:
"The castle itself has a fascinating history and the volunteers (as ever) were informative and friendly!"
"Absolutely loved our day out at Chirk Castle today. We have recently brought the National Trust membership which works out just over £10 a month which is well worth it."
"The castle rooms are beautiful."
"Absolutely gorgeous place. The tower is an amazing throwback in time to the medieval period and the main house is stunning."
"The guides are amazing and know their stuff, make the experience fun and interactive for everyone."
"A stunning castle, interior, outside and the extensive gardens and its easy to spend several hours here exploring."
"The castle is awesome, viewing is astonishing, great place for family day out."
Cons:
"Castle itself could be amazing but is somewhat underwhelming, it's huge but you can only see a few rooms."
"The only reason my review doesn't get 5 stars is on the day we visited we couldn't go into the tower, dungeons or some other parts for some reason, which we were really looking forward to."
"We were left a little Dissapointed with the number of areas of the Castle accessible to the visiting public."
"Half of the castle has been made into eateries and kitchens too much in fact."
"Seemingly small areas of a very large looking castle are open to the public."
"I was a little disappointed how little of the castle we had access to."
"Shame we couldn't visit more of the castle insides and the displays had not changed in years."
Staff and Volunteers
Pros:
"The volunteers were friendly and the shop well stocked."
"Staff are very helpful and knowledgeable in all areas of the castle and grounds."
"Wonderful National Trust property. Incredibly helpful and friendly staff."
"All the staff were brilliantly friendly; in the shop, at the ticket desk, in the cafe and at the entrance to the castle."
"Staff although not many (understandably) were really good and helpful."
"Great staff, especially the man on the entrance to the castle!"
"Lovely cream tea and coffee and friendly staff in the café."