Address: 56-72 St Vincent St, Glasgow, G2 5TS, United Kingdom
Phone: +441412296060
Rating: 4.2
based on 226 reviews.
Customer Service
Pros:
"Our server went above and beyond showing the allergen app, looking for alternatives to the linseed roll on the chicken burger including talking to the kitchen."
"Exceptional service provided by Franco, our server."
"We were given first class service by Viola who was the most loveliest waitress."
"The waiter was very attentive and we were served very quickly."
"Fantastic Customer Service- something RARE!"
"Always a pleasure. The team are very friendly especially Finn and Beth."
"The general manager Ruth looked after us so much today."
Cons:
"The young female hostess who greeted us on arrival for our pre booked slot was completely lacking in customer relations at all."
"Service terrible, waited 30-40 minutes before even getting served."
"The service was not too great.. me and my partner felt invisible after getting sat down and not getting a drink for 25 mins!"
"Service was just non existent."
"Usually very prompt service, unfortunately on this occasion I had to to the bar to order."
"Service was rather slow and we waited a while to get to order."
"Waitress didnt checkback on us but was going around asking other tables how their food was, clearly she was embarrassed to serve the meal."
Food Quality
Pros:
"The food was fantastic. We took out the Groupon deal which was great value for money."
"Food was delicious and our server was such a lovely girl."
"We settled on the Fish burger bun and the Chicken Quesadilla, we weren't disappointed food was great and even ordered dessert."
"The tapas was very tasty, portions a reasonable size."
"Food is excellent, affordable and they offer so many discounts and deals which sweeten the deal even more."
"Food came very quickly and tasted lovely with our celebratory champagne."
"Everything beautifully cooked and HOT."
Cons:
"Chicken and chorizo skewers were not that great chicken was hard."
"Unfortunately, we waited for quite long for simple breakfast and the food came cold and bland."
"VERY DISAPPOINTING! Ordered small dish macaroni which was luke warm at best!!!"
"Small portions and the food absolutely nothing special."
"Awful food, indifferent service, overpriced."
"Food was disappointing though, with the most pitiful plate of nachos I've ever seen."
"The vegetable skewer I ordered was rather mediocre, 1 piece of aubergine, 1 piece of courgette and 1 piece of pepper."
Ambience and Decor
Pros:
"New decor is lovely ..but a different feel."
"It’s always busy with great atmosphere."
"Decor and lighting great - created a fab ambience."
"It was really nice inside. Great for people watching."
"Lovely bar with a vibrant feel to it."
"The place is gorgeous and the drinks are amazing."
"Very nice and cosy bar in the center of Glasgow."
Cons:
"Music blaring, can’t even hear yourself think."
"It's a big bar so good place if you're in a crowd. It does have a sterile feel and no real character to it."
"Also no music therefore no atmosphere, just awful 'white noise'."
"Having tables next to the only toilets in the building is a bit off putting as well."
"Music is techno which needs some update and tuning."
"Music was way to loud though, so hard to talk to each other."
"The place is quite nice, with large windows and lots of light coming in. It's also comfortable, with various sitting areas. Only 4 stars because it was extremely noisy and almost impossible to have a conversation..."
Value for Money
Pros:
"Also reasonably priced for drinks."
"Had a 50% off deal on food."
"Used a two for one main course deal on the app, so really good value too."
"Tasty food without being overly expensive and nice cocktails!"
"Stopped in here for a couple of after work drinks one Friday. They have a great selection of wine by the glass and a great selection of cocktails."
"The menu has a great variety of food and a really nice selection of cocktails, our favourite was the Watermelon Margarita!"
"Waiter was really friendly, food was nice, if a bit expensive."
Cons:
"So overpriced for sub standard."
"Good location but over expensive compared to other similar bars in Glasgow."
"Awful coffee, overpriced food."
"Defo not worth the money."
"Pub food overly fancy for the sake of it and expensive."
"Only 2 stars for the cocktails. Staff, food, covid measures, what a disaster."
"Disappointing visit. Shocking 'sharing plate' of nachos and in hindsight should have sent it back as a scandal at £9.30."
Staff and Service
Pros:
"Lovely place, friendly staff, felt safe thanks to door staff."
"Food was delicious and our server was such a lovely girl, constantly checking in with us even though she was rushed off her feet."
"All staff were very friendly and helpful in getting us a seat."
"Super lovely and friendly staff!"
"Staff are friendly, music's good, and it's a great location in Glasgow."
"The service is great and the staff are so friendly and always checking in to see if you need anything else."
"Staff warn and friendly. Pleasant to serve you."
Cons:
"We received different dishes than we ordered (more expensive too)."
"Shame being friendly doesn’t equate to anywhere near a half decent service time."
"So was really disappointed when we were told the table was needed in 5 minutes."
"The bar man implied that I was too drunk to be served."
"Upon reviewing your menu there was very limited to no stock (this also included some drinks)."
"We waited at the bar for 20 mins with the staff not even acknowledging us."
"Food arrived at 12:20 after being ignored by our waitress, clearly not wanting to update us on the wait of our food."