"The place is great, very clean and everyone is very friendly."
Cons:
"The only negative is that it's not wheelchair accessible to get in, and then on top of that all of the rooms where you get pierced are downstairs as well."
"it just feels too chemically of an environment."
Customer Service
Pros:
"They talk through how designs will work best in a balanced and professional way and have been incredibly helpful with aftercare info."
"staff are amazing, friendly people, make you feel comfortable."
"The ladies at the reception are so lovely, sweet and helpful!"
"Everyone here is super friendly and helpful!"
"The true tattoo crew are so welcoming and amazing."
"The people there are so friendly and very welcoming."
"Everyone is so lovely and welcoming and the atmosphere is the best!"
Cons:
"Rhi should learn that a customer is always right and do not try to argue or make unnecessary comments when the customer already wasn't treated as it should have been."
"Not a good customer service so far."
"Terrible experience, tattooist Nick indifferent and uncommunicative throughout."
"they messed my tattoo up and when i asked about a correction was told there is nothing can be done."
"the drawing of the tattoo she showed me, was completely different to what was agreed when I came for the consultation."
"Would not return to this place."
Piercing & Tattoo Quality
Pros:
"i’ve never been disappointed. it can’t be a coincidence that none of my piercings from here have been infected."
"I'm very happy with the results."
"I recently had the pleasure of visiting [True Tattoo Studio] for my first tattoo, and I must say that my experience exceeded all expectations."
"One of the painless, effortless piercings I’ve ever had done."
"had my first tattoo with the artist Kiko who did an amazing work!"
"they did a Great job on my tattoo and I've had piercings done here which heal great."
"he did an amazing job for me (he's a perfectionist)."
Cons:
"Got a navel piercing a week ago, the piercer used a bar that was too short and the top bar ball ended up sinking into my skin."
"However when I had my daith piercing there they had to pierce it once causing a lot of bleeding and pain and then take the needle out and do it again as he said he hadn’t done it right."
"The one pierced here the lady basically pierced my areola instead of my nipple and I've had to remove it because it just looked terrible."
"I went here to do a tattoo 2 years ago... after 2 months the 2 last letters stared to faded away."
Aftercare & Hygiene
Pros:
"Professional artists. Very helpful and friendly. Adhere to full covid rules."
"Great work, decent price (£40 deposit when I got it), friendly staff, good aftercare instructions."
"I absolutely love my tattoo and good advice on aftercare."
"They offer brilliant aftercare advice, as well as a bag with all the things you need to make sure you heal correctly."
"The after-care info and cleaning kit was really helpful."
"Was given really good advice and was sent away with cleaning solution, I feel that they take better care with their clients than other places I have been to."
"They use the traditional needle method and hygiene was superb."
Cons:
"You have no reasonable after care for customers (aside from a leaflet and a stock spiel given upon payment)."
"The piercing had not healed at all and became very irritated; despite all good after care as advised."